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Description

You can trust our cloud-based solutions that guarantee 99% uptime, thanks to our partnerships with TIER 1 data centers spread across the globe. Understanding that each business has its own distinct requirements, we customize our services to align with those specific needs. With us, you won't have to pay exorbitant enterprise rates to access the superior solutions your business requires and deserves. Our enterprise-grade systems come equipped with over 30 calling features designed to enhance your phone system. Whether you already have SIP-compatible devices, are seeking to upgrade your current phone setup, or are dissatisfied with your existing service provider, we have the ideal communication solutions tailored for you. Our offerings are more cost-effective than traditional phone lines while providing the same, if not superior, quality. Moreover, our service boasts advanced business calling and call management features that many conventional phone services simply cannot provide. This means you can enjoy a more efficient communication strategy, enhancing both productivity and customer satisfaction.

Description

ecQX is Epygi's innovative cloud PBX solution, which can be deployed on either our servers or yours. The ecMON platform serves as a monitoring tool suitable for both cloud and on-premise environments, making it ideal for overseeing multiple installations seamlessly. Additionally, eQall acts as Epygi's Softphone, providing users the option to either replace traditional handsets or enhance existing systems. The user interface designed by Epygi is not only robust but also user-friendly, facilitating ease of use for all individuals. Comprehensive documentation and a variety of training videos are readily available to assist both users and administrators in becoming proficient with the system. The monitoring capabilities extend to both cloud and on-premise PBX configurations, allowing for the setup of alarms related to over 70 events within the QX or ecQX systems, including alerts for poor call quality. Users can save, restore, upload, and download QX configurations from both QX systems to the cloud and personal computers, ensuring flexibility in management. Maintenance of software versions on QX systems is also supported, along with the ability to confirm system activity, monitor uptime, and check registered endpoints. Moreover, graphical representations of CPU usage and concurrent call statistics help in analyzing system performance, while remote access to the GUI of the QX devices and their registered endpoints enhances operational efficiency. Ultimately, Epygi's solutions are designed to streamline communication and improve overall user experience while providing comprehensive oversight and control.