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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We can assist you in streamlining your business operations using sleek and intuitive boards, eliminating the need to rely solely on memory or navigate through cumbersome software. Transform these boards into 4-quadrant matrices and effortlessly prioritize them based on their value and associated business risk utilizing specialized business process modeling software. Unlike other tools that inundate you with complex diagrams and unnecessary features, Strategic Quadrant hones in on the essential functionalities you require. You have the option to invite team members to review the model or specific sets of processes they oversee, fostering collaboration and feedback. Forget the hassle of creating charts and graphs for corporate gatherings, as you can easily download models and heatmaps for presentations. We recognize how crucial your information is and dedicate ourselves to safeguarding it diligently, ensuring peace of mind as you manage your business. Additionally, our user-friendly interface allows for easier adjustments and enhancements, making your workflow even more efficient.

Description

Supercharged ITSM. One platform for service, projects, and enterprise integration and automation. Are you struggling to keep up with the volume and repetitive nature of service requests? You can automate routine tasks with supercharged IT service management software and eliminate the need for manual labor. Drive self-service adoption, triage tickets, easily expand to ESM, automatically resolve tickets for user/group management, onboarding/offboarding, name changes, and more with a single click. IT service management (ITSM), systems are rapidly evolving. Download this report to learn about key drivers for top quadrant vendors. This guide will help you in your selection process. To gain a better understanding about ITSM vendor strengths, and emerging requirements, download the Info-Tech 2022 ITSM software Quadrant and Customer Viewpoint report.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BeyondTrust Cloud Privilege Broker
Sassafras AllSight
TeamDynamix PPM

Integrations

BeyondTrust Cloud Privilege Broker
Sassafras AllSight
TeamDynamix PPM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sapience Consulting

Founded

2015

Country

United States

Website

www.strategicquadrant.com

Vendor Details

Company Name

TeamDynamix

Founded

2001

Country

United States

Website

www.teamdynamix.com/it-service-management-itsm/

Product Features

Strategic Planning

Budgeting & Forecasting
Dashboard
Goal Setting / Tracking
Idea Management
KPIs
Modeling & Simulation
Roadmapping
Scenario Planning
Scorecards

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Alternatives

Alternatives

C2 ITSM Reviews

C2 ITSM

C2 Innovations, a Sherweb company
SysAid Reviews

SysAid

SysAid Technologies
Octopus ITSM Reviews

Octopus ITSM

Octopus-ITSM.com
MSM Reviews

MSM

Marval Software