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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

STINGO provides a streamlined approach to managing potential customers, allowing you to generate and document leads while effectively engaging with both new and existing contacts, all while automating the transformation of leads into sales pipelines and facilitating the successful closure of lucrative deals. Additionally, the integrated IVR (Interactive Voice Response) Cloud Telephony feature within the CRM system allows for seamless automation and handling of customer phone interactions, utilizing a SIM-based solution that shifts your business communications to the cloud. Furthermore, STINGO is designed to cater to client needs with its automated ticketing system for complaints, ensuring that issues are organized and addressed according to specific requirements, while also offering tracking and validation of complaints through SMS and email notifications, thereby enhancing customer retention strategies and overall satisfaction. This comprehensive system not only supports businesses in managing leads and complaints but also significantly improves communication efficiency with clients.

Description

TrominoCARE is a versatile, cloud-driven Medical Information Call Center (MICC) software crafted to streamline daily operations within medical information call centers. It encompasses a thorough database that facilitates the management of MICC activities throughout their entire lifecycle, addressing different types of calls such as medical queries, product quality issues, and adverse event reports. With accessibility on mobile devices, tablets, and desktops, TrominoCARE promotes adaptability and quick responses across various platforms. Its primary features include automating processes for all call types, generating Field Alert Reports (FARs) automatically, and providing a customizable client product dictionary along with tailored workflows to meet specific business requirements. Additionally, the platform includes a mobile app that empowers medical sales representatives and field teams to collect and report information without needing an internet connection, while also ensuring seamless integration with safety and MICC systems. This comprehensive approach enhances both efficiency and communication within the medical information landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Stingo

Country

India

Website

www.stingosales.com

Vendor Details

Company Name

TrominoSoft

Country

United States

Website

trominosoft.com/trominocare/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

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