TrominoCARE Description
TrominoCARE is a versatile, cloud-driven Medical Information Call Center (MICC) software crafted to streamline daily operations within medical information call centers. It encompasses a thorough database that facilitates the management of MICC activities throughout their entire lifecycle, addressing different types of calls such as medical queries, product quality issues, and adverse event reports. With accessibility on mobile devices, tablets, and desktops, TrominoCARE promotes adaptability and quick responses across various platforms. Its primary features include automating processes for all call types, generating Field Alert Reports (FARs) automatically, and providing a customizable client product dictionary along with tailored workflows to meet specific business requirements. Additionally, the platform includes a mobile app that empowers medical sales representatives and field teams to collect and report information without needing an internet connection, while also ensuring seamless integration with safety and MICC systems. This comprehensive approach enhances both efficiency and communication within the medical information landscape.
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Integrations
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Company Details
Company:
TrominoSoft
Headquarters:
United States
Website:
trominosoft.com/trominocare/
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support
TrominoCARE Features and Options
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