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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Reduce the influx of support inquiries during an incident by engaging in proactive communication with your customers. Manage your subscribers seamlessly via Statuspage and disseminate uniform messages through various channels, including email, text, and in-app notifications. You have the flexibility to decide which aspects of your service are visible on your page and can leverage over 150 third-party components to show the status of essential tools that your service depends on, such as Stripe, Mailgun, Shopify, and PagerDuty. Statuspage works in harmony with your preferred monitoring, alerting, chat, and help desk platforms to ensure an efficient response every single time. Simplify incident communication by utilizing pre-written templates and seamless integrations with your existing incident management tools, allowing you to promptly inform users. Additionally, enhance your page's functionality as a sales and marketing asset through Uptime Showcase, which enables you to present historical uptime data to both current and prospective clients, thereby building trust and credibility. This dual-purpose approach not only improves communication during crises but also positions your service as reliable and transparent.

Description

Mobile-first incident management significantly reduces the duration between detection and response. Our Security Services equip clients with cutting-edge technology that enables live video streaming and location sharing with their security teams in real time during incidents. By utilizing our flexible pricing program, you have the autonomy to determine how and when to bill your clients. You can incorporate the iFollowAlerts program into your service offerings or provide it as an independent product. You only incur costs based on the bandwidth consumed, ensuring transparency with no hidden charges. Your entire security team can be operational in under 48 hours, thanks to our user-friendly Control Hub and straightforward interface that allows for efficient alert management with minimal training. With iFollow Alerts, your personnel are not confined to a desk, as the Control Hub is fully responsive and designed for mobility. In fact, numerous users who have desktop access opt for our mobile solution, highlighting its convenience and efficiency for on-the-go operations. This flexibility allows for better coverage and quicker response times, ultimately enhancing overall security effectiveness.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AuthPoint
Coralogix
Crowdin
Desktop.com
FireHydrant
FixFinder
Freshstatus
Intercom
Jira Service Management
Localize
New Relic
PagerDuty
Rippling
Rootly
SolarWinds Pingdom
Supaboard
Zendesk
Zenduty
Zoom Team Chat
elevio

Integrations

AuthPoint
Coralogix
Crowdin
Desktop.com
FireHydrant
FixFinder
Freshstatus
Intercom
Jira Service Management
Localize
New Relic
PagerDuty
Rippling
Rootly
SolarWinds Pingdom
Supaboard
Zendesk
Zenduty
Zoom Team Chat
elevio

Pricing Details

$29 per month
Free Trial
Free Version

Pricing Details

$250 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Atlassian

Country

United States

Website

www.statuspage.io

Vendor Details

Company Name

iFollow

Country

United States

Website

ifollow.com

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Product Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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