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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Many scheduling applications merely replicate the functionality of traditional paper calendars on a computer screen, ultimately increasing workload rather than alleviating it. Staffpoint, however, introduces an innovative and user-friendly color-coded system that transforms the conventional approach to work calendars. This platform handles the necessary communication—such as calling, texting, and emailing—when there is a need to fill open assignments, cancel shifts, or remind employees about their upcoming duties. By automating these processes, organizations are able to save countless hours annually. In contrast to other scheduling solutions, Staffpoint identifies not just who is currently on the roster but also suggests individuals who are available and qualified to take on shifts. With a simple click, Staffpoint can scan your entire staff list to find those with the right qualifications for the task at hand, making your selection process effortless. You just need to select from the generated list! Additionally, with both a mobile app and online tools, collaboration between schedulers, clients, and staff is seamless. Managers and clients can easily submit requests while staff members have the flexibility to indicate their availability and accept shifts while on the move, ensuring that everyone stays connected and informed. This comprehensive approach not only enhances communication but also streamlines the entire scheduling process.

Description

Communicate provides both hosted and on-premise multi-modal communication solutions that incorporate interactive text, voice, and email. These solutions are designed to assist organizations with intricate scheduling challenges, particularly those in sectors such as higher education, utilities, healthcare, manufacturing, and customer service, enhancing outreach and engagement while simultaneously lowering operational expenses. The system facilitates automated notifications through text, voice (IVR), mobile applications, web portals, and email, enabling schedulers to efficiently manage multiple shift callouts at once without the hassle of lengthy individual phone calls. Additionally, employees have the capability to report absences or tardiness via calls or texts, including specific information on their expected arrival times. The real-time integration with your Kronos system guarantees that managers receive updates almost instantly, ensuring they are always informed. Furthermore, the ability to send mass notifications to the workforce in real-time improves overall communication and responsiveness within the organization. With these advanced features, Communicate significantly streamlines communication processes and enhances operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ADP Comprehensive Services
Cogsdale Customer Service Management
LumenVox Automatic Speech Recognition (ASR)
VBVoice

Integrations

ADP Comprehensive Services
Cogsdale Customer Service Management
LumenVox Automatic Speech Recognition (ASR)
VBVoice

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Delo Logic

Country

Canada

Website

www.staffpointsystem.com

Vendor Details

Company Name

Vocantas

Founded

1994

Country

Canada

Website

www.vocantas.com

Product Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Product Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

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