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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Sprinklr is a Unified-CXM platform that enables enterprises to manage every customer interaction from a single AI-powered system. It combines marketing, social media management, customer service, and consumer insights into one cohesive platform. Sprinklr uses advanced AI to analyze unstructured data from millions of conversations to uncover actionable insights. Its AI copilots and intelligent agents help automate workflows and enhance team efficiency. Marketing teams can run compliant global campaigns while maintaining brand consistency across channels. Customer service teams benefit from omnichannel support tools and real-time context for every interaction. Sprinklr enables human-AI collaboration to deliver more empathetic and personalized experiences. The platform integrates seamlessly with existing enterprise technology stacks. Built for scale, it supports global teams with high customization and governance. Sprinklr helps organizations transform customer experience into a competitive advantage.

Description

Wizr.ai, a pioneer of AI-powered customer support solutions, transforms customer support through intelligent automation. Wizr.ai was founded in 2023 by Sirish Ksaraju, CEO, and Rajesh Pdinjaremadam, COO. Wizr.ai provides cutting-edge AI tools to enhance customer satisfaction, efficiency, and experience. Our core products are CX Control Room which uses customer sentiment analysis to provide proactive insights and CX Agent Assist which provides real-time assistance for agents. CX Auto Solve automates routine questions, handling up to 45% of common issues, to boost productivity. AI Studio allows businesses to create custom AI workflows tailored for their needs. Wizr.ai streamlines ticket management through automated ticket tagging, which allows for faster categorization & priority by content analysis. Our solutions are a generative AI platform for customer support that drives seamless automation, predictive insight, and stronger customer retention. This positions businesses for long-term growth!

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage
BL.INK
Bryj
ConfigPay
InSync.ai
Instagram
Jive
LinkedIn
Microsoft Dynamics 365 Marketing
Operata
Orange Logic OrangeDAM
Rebrandly
Rivery
Snapchat
Socialgist
Sprinklr Insights
Sprinklr Social
Stackla
Stripe
Zendesk

Integrations

Adobe Marketo Engage
BL.INK
Bryj
ConfigPay
InSync.ai
Instagram
Jive
LinkedIn
Microsoft Dynamics 365 Marketing
Operata
Orange Logic OrangeDAM
Rebrandly
Rivery
Snapchat
Socialgist
Sprinklr Insights
Sprinklr Social
Stackla
Stripe
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com

Vendor Details

Company Name

Wizr AI

Founded

2023

Country

United States

Website

wizr.ai/

Product Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Product Features

Alternatives

Alternatives