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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Sprinklr Social is a robust, AI-driven platform designed for enterprises, enabling teams to oversee all facets of their social media presence across more than 30 different social and messaging channels through a single integrated solution. This platform combines essential features such as social listening, publishing, engagement, campaign management, automation, sentiment analysis, audience analytics, and governance into a cohesive workflow. Users can access a centralized content calendar, along with tools for planning, creating, scheduling, and optimizing posts based on AI-generated recommendations regarding timing, hashtags, tone, and performance metrics. Additionally, it allows teams to monitor conversations, sentiment changes, and trends in real-time across various networks, while also automating engagement and managing inbound communications to respond promptly to customer inquiries and interactions. By consolidating data, insights, and actionable steps, Sprinklr fosters efficient collaboration among social teams, ensuring brand compliance through automated workflows and approvals, ultimately transforming social engagements into significant business outcomes for marketing, sales, and other departments. In an ever-evolving digital landscape, Sprinklr Social equips organizations with the tools necessary to adapt and thrive in their social media strategies.

Description

ViralMoment surpasses the analytical power of numerous analysts by swiftly analyzing consumer insights in the realm of social media. Stay attuned to brand highlights, mentions, influencers, and emerging trends as they unfold within millions of daily video uploads. Assess your share of voice and identify opportunities to gain market presence. Discover influencers who are organically participating in the conversation at a cost-effective rate. Formulate a strategy grounded in data-driven insights that reflect the content preferences of your audience. Evaluate which characters and moments truly connect with fans. Examine the evolution of a trend over time, allowing for a deeper understanding of its nuances. Gain insight into your audience's diverse communities, cultures, and modes of communication. Keep an eye on TikTok to address potential brand challenges or misconceptions before they escalate. Additionally, observe your industry for widespread customer service opportunities or avenues for success. Traditional analytical methods falter as trends shift, making it challenging to compile objective insights through personal searches or hashtag limitations. Instead, leverage ViralMoment to ensure you remain ahead in this dynamic landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

TikTok
YouTube
Acoustic Exchange
Adobe Experience Cloud
Adobe Express
Adobe Marketo Engage
Amazon Bedrock
Facebook
Gemini Enterprise Agent Platform
Google Analytics
Mailchimp
Microsoft 365
Oracle Cloud Infrastructure
Slack
Smarsh
Snowflake
Tableau
WhatsApp
WordPress
X (Twitter)

Integrations

TikTok
YouTube
Acoustic Exchange
Adobe Experience Cloud
Adobe Express
Adobe Marketo Engage
Amazon Bedrock
Facebook
Gemini Enterprise Agent Platform
Google Analytics
Mailchimp
Microsoft 365
Oracle Cloud Infrastructure
Slack
Smarsh
Snowflake
Tableau
WhatsApp
WordPress
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com/products/social-media-management/

Vendor Details

Company Name

VIRALMOMENT

Country

United States

Website

viralmoment.com

Product Features

Employee Advocacy

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Alternatives

Alternatives