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Description
Sprinklr Social is a robust, AI-driven platform designed for enterprises, enabling teams to oversee all facets of their social media presence across more than 30 different social and messaging channels through a single integrated solution. This platform combines essential features such as social listening, publishing, engagement, campaign management, automation, sentiment analysis, audience analytics, and governance into a cohesive workflow. Users can access a centralized content calendar, along with tools for planning, creating, scheduling, and optimizing posts based on AI-generated recommendations regarding timing, hashtags, tone, and performance metrics. Additionally, it allows teams to monitor conversations, sentiment changes, and trends in real-time across various networks, while also automating engagement and managing inbound communications to respond promptly to customer inquiries and interactions. By consolidating data, insights, and actionable steps, Sprinklr fosters efficient collaboration among social teams, ensuring brand compliance through automated workflows and approvals, ultimately transforming social engagements into significant business outcomes for marketing, sales, and other departments. In an ever-evolving digital landscape, Sprinklr Social equips organizations with the tools necessary to adapt and thrive in their social media strategies.
Description
Social intelligence tailored for marketing teams blends artistry with analytical precision. While you inject passion and creativity into your efforts, we deliver the essential data. Union Metrics equips you with the social marketing insights necessary to connect with your audience and drive business growth. By providing crucial analytics, Union Metrics helps every marketing team develop a strong social strategy and manage their daily social media operations effectively. You can evaluate and enhance your social media impact to broaden your reach more successfully. Gain insights into brand and industry discussions in real time to pinpoint influential content and figures. Monitor your social campaigns to boost their effectiveness and create visually appealing reports for stakeholders. Stay competitive by assessing your rivals’ social activities and tracking their share of voice. Leverage advanced queries and historical data to discover target audiences, identify relevant content, and strategize impactful campaigns. This comprehensive approach ensures that your marketing efforts are both informed and effective, paving the way for sustained growth.
API Access
Has API
API Access
Has API
Integrations
Facebook
Instagram
X (Twitter)
Acoustic Exchange
Adobe Express
Amazon Bedrock
Gemini Enterprise Agent Platform
Google Analytics
Microsoft 365
Oracle Cloud Infrastructure
Integrations
Facebook
Instagram
X (Twitter)
Acoustic Exchange
Adobe Express
Amazon Bedrock
Gemini Enterprise Agent Platform
Google Analytics
Microsoft 365
Oracle Cloud Infrastructure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sprinklr
Founded
2009
Country
United States
Website
www.sprinklr.com/products/social-media-management/
Vendor Details
Company Name
Union Metrics
Founded
2008
Country
United States
Website
unionmetrics.com
Product Features
Employee Advocacy
Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Product Features
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
