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Description
Communication between care team members is a complicated relationship between people, devices, hospital systems, and devices. You might have difficulty communicating with an overwhelming amount of data, communication gaps, or inefficient workflows. These issues can make your job more difficult and negatively impact patient outcomes. Spok Care Connect® is the solution. Spok Care Connect, the unified communication platform, allows care team collaboration, closed-loop communication, and secure messaging to improve your clinical workflows. One unified communication platform can solve multiple problems across different departments and locations within your health system.
Description
Patient care unfolds moment by moment, making it essential for the systems that facilitate clinical communication to be both adaptable and responsive. The infrastructure must possess the agility to efficiently direct interactions between individuals and systems precisely when and how they are required. Furthermore, it should seamlessly integrate voice communication, secure messaging, and alarm notifications into a cohesive framework. The Vocera Platform offers this type of infrastructure, serving as an intelligent ecosystem that links all necessary individuals and information for effective patient care. With the Dynamic Master Directory, you can effortlessly identify the personnel needed based on their role, group, or function. The Engage intelligent workflow engine is designed to reduce interruption fatigue by ensuring that communications and alerts are routed, escalated, and prioritized with relevant context. Additionally, the user-friendly voice-driven experience simplifies communication, allowing users to connect by name, role, or group with ease. This comprehensive approach not only enhances operational efficiency but also improves the overall experience for both caregivers and patients.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Avaya Aura
Avaya one-X Communicator
Centricity RIS-IC
Cisco Unified Contact Center
EcoStruxure
EpicCare EMR
Metasys
NextGen Healthcare EHR
Oracle Health EHR
Philips Interoperability Solutions
Integrations
Avaya Aura
Avaya one-X Communicator
Centricity RIS-IC
Cisco Unified Contact Center
EcoStruxure
EpicCare EMR
Metasys
NextGen Healthcare EHR
Oracle Health EHR
Philips Interoperability Solutions
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Spok
Founded
1984
Country
United States
Website
www.spok.com
Vendor Details
Company Name
Stryker
Founded
1941
Country
United States
Website
www.stryker.com/us/en/portfolios/medical-surgical-equipment/clinical-communication-and-workflow.html
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
HIPAA Compliance
Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Hospital Management
Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management