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features
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support

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Write a Review

Description

Communication between care team members is a complicated relationship between people, devices, hospital systems, and devices. You might have difficulty communicating with an overwhelming amount of data, communication gaps, or inefficient workflows. These issues can make your job more difficult and negatively impact patient outcomes. Spok Care Connect® is the solution. Spok Care Connect, the unified communication platform, allows care team collaboration, closed-loop communication, and secure messaging to improve your clinical workflows. One unified communication platform can solve multiple problems across different departments and locations within your health system.

Description

Vaporstream provides a secure platform for confidential conversations, allowing users to send messages that disappear while ensuring compliance with regulations. You retain full authority over who can view your sensitive corporate data, including when it can be shared, copied, or saved, both within your organization and after it has been delivered to recipients. Enjoy the ease of standard mobile applications combined with the privacy, reliability, and functionality that your business needs. With our cutting-edge content controls and robust security measures, you can engage in private communications that vanish, all while adhering to necessary compliance standards. Experience disappearing messages without sacrificing regulatory compliance. You can manage your records effectively and seamlessly incorporate them into your existing workflows. Ensure secure communications even with external partners through our mobile application, which is complemented by a desktop client. We prioritize your privacy by enabling you to erase entire conversations, not just individual messages, ensuring that your communications remain confidential.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avaya Aura Yes 
Avaya one-X Communicator Yes 
Centricity RIS-IC Yes 
Cisco Unified Contact Center Yes 
EcoStruxure Yes 
EpicCare EMR Yes 
Metasys Yes 
NextGen Healthcare EHR Yes 
Oracle Health EHR Yes 
Philips Interoperability Solutions Yes 
Veradigm EHR Yes 

Integrations

Avaya Aura No 
Avaya one-X Communicator No 
Centricity RIS-IC No 
Cisco Unified Contact Center No 
EcoStruxure No 
EpicCare EMR No 
Metasys No 
NextGen Healthcare EHR No 
Oracle Health EHR No 
Philips Interoperability Solutions No 
Veradigm EHR No 

Pricing Details

We have a variety of customized solutions to meet your needs. Contact us for details.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Spok

Founded

1984

Country

United States

Website

www.spok.com

Vendor Details

Company Name

Vaporstream

Country

United States

Website

www.vaporstream.com

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database Yes 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat No 
Reporting/Analytics Yes 

HIPAA Compliance

Access Control / Permissions Yes 
Audit Management Yes 
Compliance Reporting Yes 
Data Security Yes 
Documentation Management No 
For Healthcare Yes 
Incident Management Yes 
Policy Training No 
Remediation Management No 
Risk Management Yes 
Vendor Management No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail No 

Product Features

Encryption

Central Policy Enforcement No 
Drag & Drop UI No 
Email Encryption No 
Encryption Key Management No 
Endpoint Encryption No 
File Compression No 
File Encryption No 
Full Disk Encryption No 
Public Key Cryptography No 
Tokenization / Data Masking No 

Alternatives

Alternatives

Trillian Reviews

Trillian

Cerulean Studios