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Average Ratings 11 Ratings

Total
ease
features
design
support

Description

An effective platform unites the essential people, messages, and applications required for teams to communicate efficiently and respond swiftly. Conversations can vary greatly based on the user's preferred device, location, and the urgency of the needed response. Traditional tools like telephones and emails continue to dominate professional communication. In contrast, live web chat demands immediate attention, necessitating appropriate staffing levels to manage it. While many users favor smart devices and social media messaging applications such as WhatsApp Business and Facebook Messenger, Splicecom Media Apps provide multimedia communication solutions that are consolidated into Shared Inboxes, ensuring that teams maintain control over their interactions; this makes it ideal for organizations across various sizes and sectors. The Splicecom range of Unified Communications devices includes cost-effective entry-level telephones, versatile IP system phones that adjust to context, sleek keyless touchscreen desktop phones, and IP softphone applications for both Windows and Apple Mac systems, smartphones, and tablets, catering to diverse communication needs. By leveraging these tools, businesses can enhance their overall communication strategy and improve team collaboration significantly.

Description

UniTalk offers a wide range services in the area of telecommunications business. These include IP telephony, virtual PBX and call tracking. Callback buttons and widgets are also available.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Facebook Messenger Yes 
Google Analytics No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Outlook Yes 
Microsoft Teams No 
Pipedrive No 
Shopify Yes 
Skype Yes 
WhatsApp Yes 
Zoho CRM No 
monday AI work platform No 

Integrations

Salesforce Yes 
Facebook Messenger No 
Google Analytics Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Outlook No 
Microsoft Teams Yes 
Pipedrive Yes 
Shopify No 
Skype No 
WhatsApp No 
Zoho CRM Yes 
monday AI work platform Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$35/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Splicecom

Country

United Kingdom

Website

splicecom.com

Vendor Details

Company Name

UniTalk

Founded

2017

Country

Ukraine

Website

unitalk.cloud

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing No 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications No 
Voice Quality Enhancement Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Alternatives

Alternatives