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Average Ratings 2 Ratings

Total
ease
features
design
support

Description

SplendidCRM stands out as the ideal solution for organizations that favor Microsoft IIS over Apache, as well as SQL Server instead of MySQL. We offer complete access to the C# and SQL source code, allowing for seamless integration of the CRM into your operations. In a corporate environment, various individuals have distinct roles and belong to different teams, which can lead to intricate access and permission setups. An enterprise's requirements extend beyond mere database tables; they often necessitate sophisticated logic and a dependable deployment strategy. Most enterprises maintain separate development, QA, and production databases, adhering to meticulous testing protocols for every software release. This comprehensive approach ensures that all aspects of the CRM are tailored to meet the unique needs of the business.

Description

Tryvium is an Experience Orchestration platform that helps enterprises transform customer and employee experiences through intelligent AI agent orchestration. The platform supports a wide range of enterprise use cases across customer service, IT service management, HR, healthcare, financial services, retail, and other industries where complex service operations demand speed, accuracy, and governance. Built on leading cloud ecosystems, Tryvium works on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), enabling organizations to deploy AI agent orchestration within their preferred cloud environment. Our ecosystem is strengthened by strategic partnerships with Microsoft and Amazon, along with collaborations with leading global technology and consulting organizations, including TCS, Wipro, Technossus, and other enterprise IT leaders, helping customers accelerate AI adoption at scale.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

BMC Helix ITSM No 
Cherwell Software No 
ConverSense No 
Microsoft Teams No 
Salesforce No 
ServiceNow No 
Skype No 
Zendesk No 

Integrations

BMC Helix ITSM Yes 
Cherwell Software Yes 
ConverSense Yes 
Microsoft Teams Yes 
Salesforce Yes 
ServiceNow Yes 
Skype Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SplendidCRM Software

Website

www.splendidcrm.com

Vendor Details

Company Name

Tryvium

Founded

2020

Country

United States

Website

www.tryvium.ai/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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