Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
SplendidCRM stands out as the ideal solution for organizations that favor Microsoft IIS over Apache, as well as SQL Server instead of MySQL. We offer complete access to the C# and SQL source code, allowing for seamless integration of the CRM into your operations. In a corporate environment, various individuals have distinct roles and belong to different teams, which can lead to intricate access and permission setups. An enterprise's requirements extend beyond mere database tables; they often necessitate sophisticated logic and a dependable deployment strategy. Most enterprises maintain separate development, QA, and production databases, adhering to meticulous testing protocols for every software release. This comprehensive approach ensures that all aspects of the CRM are tailored to meet the unique needs of the business.
Description
Tryvium is an Experience Orchestration platform that helps enterprises transform customer and employee experiences through intelligent AI agent orchestration.
The platform supports a wide range of enterprise use cases across customer service, IT service management, HR, healthcare, financial services, retail, and other industries where complex service operations demand speed, accuracy, and governance.
Built on leading cloud ecosystems, Tryvium works on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), enabling organizations to deploy AI agent orchestration within their preferred cloud environment.
Our ecosystem is strengthened by strategic partnerships with Microsoft and Amazon, along with collaborations with leading global technology and consulting organizations, including TCS, Wipro, Technossus, and other enterprise IT leaders, helping customers accelerate AI adoption at scale.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
BMC Helix ITSM
No
Cherwell Software
No
ConverSense
No
Microsoft Teams
No
Salesforce
No
ServiceNow
No
Skype
No
Zendesk
No
Integrations
BMC Helix ITSM
Yes
Cherwell Software
Yes
ConverSense
Yes
Microsoft Teams
Yes
Salesforce
Yes
ServiceNow
Yes
Skype
Yes
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SplendidCRM Software
Website
www.splendidcrm.com
Vendor Details
Company Name
Tryvium
Founded
2020
Country
United States
Website
www.tryvium.ai/
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes