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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Spiro is a next-gen CRM solution tailored for manufacturers and distributors, helping them drive sales and enhance customer engagement with AI-powered tools. The platform offers a single view of the customer, enabling businesses to track interactions, identify sales gaps, and automate outreach. With features like AI-drafted emails, order tracking, and customer health assessments, Spiro empowers teams to take proactive action, boost productivity, and streamline communication. It also integrates seamlessly with other tools, ensuring a unified approach to managing customer relationships.

Description

Ulysses represents a cutting-edge, web-based customer service platform that can be seamlessly implemented in public cloud environments, private cloud settings, or directly on client sites. This solution outperforms competitors by delivering rapid and effective results without sacrificing quality. What sets Ulysses apart is its ability to continuously evaluate and track your success through its innovative, patented SLA-driven workflow action engine. By utilizing Ulysses, businesses can significantly cut down on the costs associated with customer interactions, thereby enhancing both profitability and customer satisfaction. Additionally, Ulysses Sales & Marketing functions as a robust CRM (Customer Relationship Management) tool, designed to optimize business processes efficiently. It encompasses all necessary data to effectively manage, forecast, and report on sales throughout every phase of the sales life cycle, ensuring that businesses can operate at peak efficiency. This comprehensive approach not only streamlines operations but also fosters deeper customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Easyflow
Epicor Kinetic
Formstack Documents
Gmail
Kixie PowerCall & SMS
Mailchimp
Microsoft 365
Microsoft Outlook
Nekton.ai
NetSuite
Plex Smart Manufacturing Platform
Reptrics
Sage 300
Slack
Vibe Interactive Whiteboard
Wufoo
Zapier
Zendesk

Integrations

Easyflow
Epicor Kinetic
Formstack Documents
Gmail
Kixie PowerCall & SMS
Mailchimp
Microsoft 365
Microsoft Outlook
Nekton.ai
NetSuite
Plex Smart Manufacturing Platform
Reptrics
Sage 300
Slack
Vibe Interactive Whiteboard
Wufoo
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Spiro Technologies

Founded

2014

Country

United States

Website

spiro.ai

Vendor Details

Company Name

QMS Software

Founded

1997

Country

Ireland

Website

www.qms-software.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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