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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Sorted is a data-driven, agile delivery platform that powers checkouts, carrier management, and post-purchase tracking all around the globe. Sorted partners with some of the most prominent global carriers and customer-obsessed brands to make the delivery experience a joy for everyone who touches it.

Description

Synctrack is a platform designed specifically for Shopify merchants to enhance the post-purchase experience. It assists ecommerce businesses in effectively managing and improving the customer journey after the checkout process, covering aspects such as payment tracking, shipment visibility, delivery notifications, returns, and exchanges. With Synctrack PayPal Tracking Sync, order tracking details are automatically synchronized with PayPal and Stripe, enabling merchants to maintain up-to-date payment records, facilitate quicker fund releases, and minimize the likelihood of payment disputes and chargebacks. Additionally, Synctrack Order Tracking offers a personalized order tracking webpage where customers can check their orders, view the latest shipment status, follow delivery progress, access carrier details, and review tracking history. Merchants have the flexibility to tailor the tracking interface with their branding, suggest products, provide support links, and integrate social media, creating a cohesive experience for their customers. This comprehensive approach not only enhances customer satisfaction but also fosters brand loyalty.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Axis LMS Yes 
Kleene Yes 
Shopify No 

Integrations

Axis LMS No 
Kleene No 
Shopify Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sorted

Country

United Kingdom

Website

sorted.com/

Vendor Details

Company Name

Synctrack

Founded

2017

Country

Vietnam

Website

synctrack.io

Product Features

Courier

Barcode Support No 
Billing & Invoicing No 
Compensation Management No 
Customer Database No 
Dispatch Management Yes 
Job Assignment Management No 
Label Printing Yes 
Order Entry No 
Routing No 
Scheduling Yes 

Delivery Management

Customer Portal Yes 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services Yes 
For Freight No 
For Restaurants No 
Order Tracking Yes 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Product Features

Alternatives

Alternatives

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