Alternatives to Sorted

Transform your last-mile delivery operations with our comprehensive shipment management software solutions! From comprehensive operations management to a robust driver app and a customizable client portal, we offer a complete solution. Our committed team continually strives to develop innovative technology tailored to the unique needs of the logistics supply chain across North America. Twenty-five years ago, CXT Software was founded with a mission to empower courier and route delivery companies. Our software has been a trailblazer, introducing innovative features and workflows for courier dispatching and driver management, while also paving the way for streamlined logistics management technology for diverse industries such as healthcare, pharmaceuticals, retail, distribution, and more. We take pride in staying ahead in the dynamic world of shipment management by delivering the best solutions and services. If you haven't had the opportunity for a no-pressure personalized demo, why wait? Learn how we’re more than just a service provider; we’re your partner in success.

Cahoot, the next-generation eCommerce order fulfillment system, is powered by our easy-to-use eCommerce fulfillment software. We offer nationwide 1-day or 2-day delivery to more than 90% of the US population through our network of eCommerce fulfillment centers. Cahoot offers reliable and affordable US fulfillment services to major marketplaces like Amazon, eBay, and Walmart. We integrate with the most popular eCommerce platforms and shopping carts including Shopify, Shopify Plus and Magento. Cahoot, the first peer-to-peer eCommerce fulfillment platform in the world - think Airbnb for eCommerce fulfillment. Our fulfillment rates are often lower than traditional 3PL fulfillment networks.

WISMOlabs is a tool that helps eCommerce retailers provide exceptional customer service after purchase. This includes shipment tracking, notifications, and more. It communicates with customers when they are most open to it and builds brand loyalty through personalization, intelligent marketing, and keeping customers informed throughout the order process. Retailers can generate 20-30X ROI, increase brand loyalty, improve LTV by at least 100%, increase customer satisfaction, and reduce WISMO support calls up to 90%. If your customers trust you and you provide great customer service, they will continue to buy from you. Display relevant marketing messages when your customers are most open to them. Customers track their purchases on average 3 to 6 times. You are responsible for the tracking experience, not the shipping carrier. It's important to provide a friction-free experience for customers as possible as part of the post-purchase experience.

Elite EXTRA: Transforming Last Mile Logistics Elite EXTRA is dedicated to revolutionizing last mile logistics with its state-of-the-art software suite. Our goal is to streamline your logistics processes, enhance your profitability, and deliver exceptional customer experiences. Since our establishment in 2008, we have been at the cutting edge of logistics innovation, serving over 325,000 users globally. Advanced Solutions for Simplified Logistics At Elite EXTRA, we recognize the challenges inherent in last mile logistics. Our software suite is crafted to address these challenges directly, offering powerful tools that optimize routing, improve delivery accuracy, and ensure timely deliveries. By utilizing our solutions, businesses can reduce operational costs, boost efficiency, and exceed customer expectations. Commitment to Excellence Elite EXTRA is more than just a software provider; we are your partner in success. Our team is dedicated to hard work and treating customers with the utmost respect. We recognize that every business is unique, which is why we offer personalized support and tailored solutions to meet your specific needs.

Promise. Deliver. Delight. The leading solution provider of right-time delivery management software, DispatchTrack helps top brands around the world power successful deliveries 180 million times a year. Since 2010, our scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly-configurable capabilities designed to empower better delivery management from end to end. Our AI-powered routing engine ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,000+ global customers. When businesses make promises to their customers—DispatchTrack makes sure they deliver.

OnTime 360 is a delivery management software, built to accommodate custom delivery workflows. OnTime comes with more features for a lower price. This includes a customizable customer portal, an all-in-one driver mobile app, a dispatch interface, and a complete management suite. OnTime offers international support for nearly 300 countries and is easily customizable to support couriers, pharmacy delivery, restaurant delivery, grocery delivery, LTL, B2B delivery, and non-emergency medical transportation. Our low monthly subscription rate includes comprehensive technical support and the features that you use most often in your organization. Flexible integrations are possible with the OnTime API, an EDI Extension, and a custom SDK. Integrate directly with QuickBooks, FreshBooks, or XERO with built-in OnTime extensions. OnTime 360's flexibility and power can be best evaluated by creating a free account. Or if you prefer a personal walk-through of the software, book a live demo to see the software for yourself.

Dispatch Science automates and optimizes all your deliveries. As a Transport Management System, Dispatch Science automates, optimizes, and manages all the steps required by a delivery company to run their business. It supports order-booking and CRM via a self service customer portal, pricing, real-time tracking with predictive ETAs, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app. As a route management solution, it supports scheduled route management, which can optimally integrate with thousands of on-demand and planned routes. Our API allows automations to be extended to third-party applications such as accounting, eCommerce, and other 3rd-party logistics platforms. Our solution can be used in any industry where deliveries are required, such as: -Courier and parcel delivery -eCommerce last mile deliveries -Manufacturing distribution -3PL -Restaurant, food and beverage distribution -Medical, hospital, and pharmaceutical deliveries -Retail last mile distributio

Our shipping app or API shows you rates instantly from a vast network of traditional and on demand carriers, allowing for cost-effective shipping labels to be created at scale. Create labels and track shipments all from one place. Self-service kiosk is available. Choose from hundreds of shipping options, sorted by price and speed. Our multi-carrier platform offers exclusive rates and custom rate cards. Before the package leaves your facility, make sure you are shipping to a valid address. Automated notifications based on the location of packages will delight and inform recipients. Automate repetitive tasks by creating workflows. Our multi-carrier platform combines shipping and tracking and replaces manual label generation for single-carrier carriers with dynamic label generation for multi-carrier carriers.

All-in-one shipping platform designed for e-commerce. We help +15,000 ecommerce businesses save time and effort on the most frustrating part of their business: shipping. Get connected to your favorite carriers and ship internationally. Get flexible. Offer shipping options from the best carriers around the world to sell more. You can ship faster. Create a custom workflow that allows you to pick, pack and print shipping labels quickly. Your brand. Your customers will be delighted by fully branded tracking pages and emails. Take control of returns. You can manage the customer experience by having complete control over the return process. We work with the big boys. Your business is unique. We have built relationships and integrations with the top e-commerce platforms around the world and shipping carriers so that you can create the perfect combination for you store. You're in good company. Sendcloud is used by e-commerce businesses of all sizes to automate their shipping processes to scale and go global.

Onfleet's user-friendly delivery management software makes it easy to manage and analyze last-mile deliveries. Onfleet offers intuitive smartphone apps for drivers, a web dashboard for dispatchers, automated SMS notifications, and driver tracking for customers. Our API allows integration into other systems and online ordering. Our software has been used to power millions of deliveries in 60+ countries. Get your free trial today!

To reduce returns and turn customers into loyal ones, you must provide a pleasant post-purchase customer experience. The post-purchase experience is the most important parameter when choosing a brand. ClickPost offers a unified API platform that allows you to collaborate and visibility. It also leverages logistics intelligence to reduce exceptions, real-time tracking and predictive analytics to improve customer experience. Customers need to communicate clearly with their brand and have clear expectations about delivery. They also need seamless shipping. ClickPost has helped customers increase their shipping NPS by 40 percent. Our control tower products and allocate have helped leading companies achieve a 9x return on ROI. ClickPost Platform is an integrated platform that powers all your applications and helps you reduce tech investments.

WeSupply Labs assists merchants in providing the best customer experience after selling online. They offer integrated services that ensure a smooth experience for end-users. Summary of Features: Notifications proactive about delivery status Tracking Packages RMA & Returns Store Locator with complete SEO schemas and Social Integration Pickup & Curbside in Store for Ecommerce, ERP, and POS Connectivity Based on historical processing and delivery, the Delivery Estimate Algorithm Survey on Customer Satisfaction Score and Net Promoter Score Analytics & Statistics for data-driven decisions Branded Tracking Page to provide a premium self-service tracking experience Integrations Magento 2 - Complete integration from Order Tracking to Returns, Store Pickup and Store Pickup Shopify - Complete integration with Order Tracking and Returns BigCommerce - Integration from Zapier App Order Tracking Celigo - Netsuite – Full integration via Celigo

Parcel Perform is a next-generation E-Commerce Data & Delivery Experience Platform which goes beyond the traditional post-purchase boundaries. We empower businesses to streamline the entire e-commerce experience, from checkout through delivery, including returns and logistics operations. Our AI-driven platform, built on the most comprehensive data foundation in the industry, eliminates data silos and provides the insights and agility that e-commerce companies need to adapt and flourish. We offer end to end solutions with a future proof approach. This will guide businesses along the best practice path for rapid time to value and long-term business success. Our global reach and extensive network of carriers make us an ideal partner for ambitious ecommerce businesses, marketplaces and top-tier 3PLs around the world, such as Nespresso. Shopify, Zalando. Puma. Wayfair. Geodis. Overhaul.

The only shipping app that is more than a shipping application. This app is designed to help online shops that are customer-oriented grow their sales and reduce costs. All your orders in one place. We make it easy to manage all your orders, no matter if you own an eCommerce shop or an omnichannel business. Automated tools and tools that can increase your fulfilment speed by 4x. Outvio is designed for speed, flexibility, and optimization. You can print 100 shipping labels at once using Smart Barcode Scan Mode, or create your own shipping rules. Outvio is flexible and adaptable to your business operations. Enhance customer loyalty and the shopping experience. You can take control of the entire delivery process with your personalized tracking pages and perfectly timed email notifications. You can use the delivery flow to promote sales events or offers. Our AI can help you deal with delays before customers even know.

Shipup offers a personalized and user-friendly post-purchase experience that builds brand loyalty and enhances customer support efficiency. Transform occasional purchasers into dedicated customers while simplifying your support operations. Alleviate customers' post-purchase anxiety and foster repeat business through customized notifications, branded tracking pages, efficient customer service, real-time shipment monitoring, and more. Handling delivery inquiries can be challenging, but Shipup equips your support team with specialized tools that enable them to swiftly and effectively address delivery concerns. Keep your support staff informed instantly when any shipping issues arise, allowing them to take prompt action and reassure your clients. Not every shipping problem necessitates your support team's intervention, giving you the flexibility to choose which alerts to enable and customize according to your specific requirements, ensuring a smoother operational flow. This tailored approach ensures that your customers remain informed and satisfied throughout their shopping journey.

parcelLab is a truly global enterprise software provider. It allows brands to increase revenue, reduce operational costs and complexity, and optimize the customer experience. Our award-winning platform for post-purchase enables brands to transform operational touchpoints from mundane into the most differentiated, personalized experience. This creates unique moments of pure delight for their customers. We are trusted by over 800 brands, including IKEA and Chico's. We track shipping data from 350 carriers and actively manage the after-purchase experience in 175 countries. Find out more about parcelLab.com

Aspen significantly improves the ability of retailers to engage with customers through various channels. Creating a responsive experience for your customers is now simpler than ever. Retailers can deliver exceptional service while maintaining operational efficiency. Ensure a uniform brand experience with a user-friendly, custom-branded returns portal accessible from any device. Accelerate reverse logistics to yield quicker outcomes. Complete the purchasing journey by enabling customers to perform instant in-line exchanges. Aspen facilitates smooth transitions from standard returns to hassle-free exchanges, all while preserving revenue. Offer your customers a cohesive brand experience with convenient options to return items in-store. Additionally, enhance in-store sales by equipping staff with valuable insights regarding the customers, including their expected returns and product preferences. This not only streamlines operations but also fosters customer loyalty.

Engaging post-purchase order tracking, messaging and returns experiences will build loyalty. Narvar can help you, no matter if you are a new direct-to-consumer brand, or a multinational powerhouse. To increase conversion, you can set clear delivery expectations using predictive delivery dates. To increase consumer engagement and generate incremental revenue, deliver contextual, on-brand order tracking experiences. Multi-channel, on-brand messaging designed to drive engagement will make every moment count in the consumer's journey. You can provide returns experiences that are unparalleled in convenience for consumers while reducing costs and capturing revenue. We have offices across North America, Europe and Asia Pacific to serve our global retailers. Our headquarters is located in San Francisco Bay Area. Set clear delivery expectations prior to purchase to build confidence and increase revenue.

LateShipment.com is driven by a single mission: to make shipping more transparent. We understand that shipping companies, even though they pay for shipping, have little control over their carriers and work to rectify that imbalance. Our innovative delivery management solutions enable retailers to seamlessly create post-purchase experiences. Meanwhile, our automated parcel audit solutions improve performance accountability and help businesses recover millions in shipping refunds.

We offer same-day, next-day, and additional delivery options with exceptional on-time delivery performance, all at a lower price than standard ground shipping. Our unique approach prioritizes the customer experience, fostering loyalty, securing revenue, and encouraging repeat purchases. With our service, shoppers can enjoy convenient pickups without the hassle of boxes or labels. Furthermore, we streamline deliveries and returns into a single, hassle-free trip, creating an enchanting experience for customers that sets us apart from the competition.

Cloud-based delivery management solutions cater to courier and parcel services, as well as home delivery and freight forwarding enterprises. The dispatching feature provides a clear and logical overview of the entire delivery process. This allows customers to monitor their shipments, significantly reducing the volume of inquiries directed to customer service regarding order statuses. An optimized Deliveo delivery system has the potential to free up the equivalent of one full-time employee's workload! With Deliveo, customers are empowered to track their parcels, add new shipments, print shipping labels, and manage their warehouses seamlessly from a single platform. This system supports small to mid-sized courier businesses by offering real-time order tracking and efficient dispatch management. Among its essential features are driver tracking, scheduling capabilities, notifications, and a self-service client portal that enhances user experience. Overall, Deliveo streamlines operations, making it an invaluable asset for delivery service providers.

Enveyo’s approach to logistics optimization is data-first. By leveraging big data, systems integration, and comparative analytics, organizations drive their supply chain operations forward. Purpose-built on a robust data management engine, Enveyo technology can ingest any volume of data in any format, enabling organizations to eliminate data silos and non-value-added technologies across their logistics tech stack. Gain Flexibility & Agility - In today’s dynamic shipping environment, the ability to shift quickly is crucial. Gain agility and control through a centralized suite. Reduce Transportation Spend - Supply chain analytics dramatically decreases your shipping spend and increases efficiency with detailed, easy-to-use, custom reporting. Increase Logistics Visibility - From shipping analytics and business intelligence (BI) to delivery experience management, Enveyo opens your eyes to shipment program performance throughout the logistics lifecycle. Trust Your Shipping Decisions - With robust data management and flexible technology, organizations can trust the decisions they’re making because they’re proven by data.

ReturnGO is an innovative exchange-first returns platform designed to enhance customer lifetime value (LTV) while minimizing waste, all while delivering a smooth post-purchase experience. With the ability to create a customized self-service return portal that reflects your brand, customers can easily initiate returns and exchanges at their convenience. Tailor your return policies, notifications, and portal features to align with your specific needs, ensuring a cohesive and frictionless post-purchase journey. By utilizing actionable insights, you can streamline your return workflows, foster increased exchanges, and cut down on logistics expenses. The essence of success lies in effectively managing your returns and exchanges, as optimizing these processes is crucial for customer retention and maximizing revenue while promoting sustainability. ReturnGO stands out as a flexible, intelligent, and AI-powered solution that helps minimize refunds and drastically lower waste and logistics costs. Customers benefit from instant store credit, allowing them to "shop now" rather than await a refund, enhancing their shopping experience. Additionally, seamlessly integrate with global shipping carrier services to simplify the return shipping process, ensuring convenience for both your business and your customers. With ReturnGO, you can transform your return management into a strategic advantage, driving both customer satisfaction and business growth.

Bringoz is a cloud-based logistics platform designed for delivery services that equips shippers and carriers with a comprehensive and adaptable delivery framework, empowering them to thrive in today's competitive environment. Optimize Operations >> Enhance efficiency and minimize operational costs through a powerful and flexible delivery system. Enhanced Profitability >> Achieve a clear return on investment by optimizing resources, reducing expenses, and boosting overall profitability. Innovative Technology >> Offering the tools necessary to create a versatile delivery framework that leverages existing resources and partners with third-party logistics providers to form a connected network. Customer Focused >> Foster customer-oriented, integrated services that prioritize transparency and accessibility to enhance engagement and foster loyalty. Smooth Integration >> Seamlessly connect our technology with your current systems to establish an all-encompassing end-to-end operation. Distinct Branding >> Develop a unique brand identity that differentiates you from competitors and resonates with your target market while enhancing overall visibility.

Swap Commerce presents a robust, unified platform aimed at simplifying international ecommerce activities. It equips businesses with essential tools for managing shipping, inventory, returns, and adhering to global compliance standards. With the integration of AI-driven insights, Swap empowers companies to refine their cross-border logistics, decrease operational expenses, and improve overall customer satisfaction. The platform includes functionalities like tax calculations, versatile shipping choices, and live analytics, all of which allow businesses to expand globally while effectively navigating complexities and providing a smooth user experience. This holistic approach ensures that companies not only thrive in international markets but also maintain a competitive edge.

Enhance your brand identity with each delivery by utilizing Malomo, a shipment tracking solution tailored for ecommerce businesses to boost repeat orders and minimize customer service inquiries. Transform the order tracking process into a proprietary marketing asset that ensures a seamless brand experience throughout. Gain authority over delivery tracking details and communicate them to your customers through a platform that represents your brand. Create and experiment with distinctive post-purchase interactions and marketing strategies featuring personalized package tracking pages. Cultivate trust, strengthen brand loyalty, and delight customers during their peak engagement moments. Additionally, this approach will significantly cut down on shipping-related support inquiries, ultimately driving more repeat purchases. By focusing on these elements, you can create a more satisfying customer journey that encourages loyalty and repeat business.

Shopify Returns, done right. Redesign your store's post-purchase workflow using Shopify Returns. We are proud to partner with Shopify's most innovative brands. Shoppers can return their items with no hassle. You'll also benefit from time-saving automation and advanced analytics for your operations and customer success teams. Your shoppers will be able to return their items with ease and consistency, allowing them to retain customers. Our solution integrates with your existing policies and workflows to give you full control, visibility, and time-saving automation over your returns process. You can use the insights from returns data to improve marketing and products, and ultimately increase customer lifetime value.

Experience a robust and user-friendly delivery management solution tailored for your local delivery enterprise. Enhance your entire delivery workflow with our innovative software, which provides a seamless "Uber-like" experience for your customers while equipping your drivers and administrative teams with comprehensive features typically found in larger courier services. Zippykind's software automates numerous tasks and logistics that would traditionally require manual effort, simplifying your operations significantly. Your online orders can be effortlessly routed to your delivery personnel through our easily integrable API. You can designate your drivers to specific delivery zones or assign delivery charges based on different areas in town, allowing Zippykind to handle the logistics seamlessly. The platform's flexibility enables you to tailor and automate every aspect of your delivery business. Take the time to compare our automation capabilities with those of other delivery software providers to truly understand the strength and effectiveness of the Zippykind platform, which is designed to optimize efficiency and enhance overall service quality. By utilizing Zippykind, you can elevate your delivery operations to a new level of excellence.

Streamline your online order fulfillment today with a platform designed for the future of the delivery sector. Effortlessly connect to top eCommerce platforms and courier services, eliminating the need to juggle multiple APIs and service agreements. Our solution simplifies the intricacies of coordinating deliveries by automating the entire process from start to finish. By integrating with Orkestro just once, you gain the ability to expand your business and enhance customer satisfaction with ease. With this single connection, you will automatically tap into the finest courier options available for every order across the nation. We facilitate your stores in accessing customized service level agreements with their preferred delivery partners, all managed by us for your convenience and reassurance. Choose your desired delivery profile, and let our system take over the order assignment while considering all relevant factors. Our booking engine monitors for any unusual situations and manages backup drivers to guarantee optimal availability and performance, ensuring that your delivery needs are met consistently. Furthermore, this seamless process allows you to focus on what truly matters: growing your business and providing exceptional service to your customers.

A platform that allows restaurants and logistic firms to manage their food delivery business more efficiently. Our platform gives you a wide range of tools to delight your customers and keep logistics costs low. Our platform offers you despatcher delivery management dashboard and merchant portal, Android or iOS apps for delivery drivers and tracking page for a customer, automatic notifications, alerts, payroll management, and many other features. Our systems seamlessly integrate with your existing systems, reducing setup and switching costs. We have helped more than 3,000,000 customers grow in just a few months with delivery orders from over 500 restaurants.

After-sales service has evolved beyond being a mere secondary consideration. The ParcelPanel post-purchase solution effectively lowers your after-sales expenses while enhancing customer satisfaction and boosting revenue conversion. Our offerings, which include order tracking, returns and exchanges, and shipping protection, strike the perfect balance between being comprehensive and user-friendly; opt for the product that aligns with your current business needs to elevate your brand. By providing captivating brand order tracking experiences, you can minimize WISMO inquiries, cultivate customer loyalty, and stimulate sales growth. Additionally, offering seamless return and appealing exchange processes helps to decrease losses, lessen friction, and safeguard revenue. First-rate shipping protection services further enhance shopping confidence, improve customer satisfaction, and contribute to profit increases. ParcelPanel seamlessly integrates with other leading platforms and applications to cater to your unique requirements and harness the potential of automation. In just a few minutes, ParcelPanel can empower your brand without the necessity for coding or complicated procedures, allowing you to focus on what truly matters—your customers. Ultimately, this innovative approach to after-sales will transform your business dynamics.

It's time to establish significant milestones with Deliforce’s advanced automation solutions, real-time tracking capabilities, optimized delivery routes, and scalable operational systems. This powerful last-mile delivery platform empowers businesses to enhance their logistics efficiency. By leveraging its comprehensive features, organizations can experience heightened productivity, improved efficiency, superior customer satisfaction, and robust growth. With a portfolio boasting over 500 satisfied clients, our goal is to implement top industry practices to create an innovative platform. We are leaders in transforming business models to achieve targeted objectives and successful outcomes. From meticulous planning to comprehensive outlining, and from development to design, we utilize cutting-edge techniques and enhanced strategies to pave the way for a groundbreaking delivery management system. Right from the beginning, our processes are made transparent, ensuring a predictable experience for all stakeholders involved. This commitment to clarity sets the foundation for long-term success and adaptation in a rapidly changing logistics landscape.

Brands rely on ReturnBear to enhance every aspect of their international ecommerce returns, transforming pixels into parcels. By offering a localized return experience, businesses can decrease logistics expenses while improving customer satisfaction. High cross-border shipping fees can significantly affect your bottom line. Additionally, return fraud can diminish profitability, and ineffective return procedures can delay inventory turnover, hindering future sales opportunities. Customers increasingly prefer more affordable and convenient return methods, and lengthy refund processing times can lead to dissatisfaction and loss of loyalty. Prioritizing customer experience is essential for expanding your brand's reach. Our innovative software operates within local networks of drop-off points and hubs, allowing you to verify returns seamlessly for hassle-free refunds. This also enables you to recover inventory quickly, ensuring it reaches the next local customer promptly. By consolidating returned products locally, you can further cut down on shipping costs. We empower you to engage customers effectively through package-free, label-free drop-off and mail-in solutions, facilitating rapid refunds, exchanges, and store credit without the delays associated with international shipping. Ultimately, ReturnBear is dedicated to streamlining the return process, making it more efficient for both brands and their customers.

MaxOptra offers a simplified route optimization and a smarter experience for the customer. It is essential for every fleet operator. Our innovative technology and industry professionals will transform your business and provide ROI fast. MaxOptra eliminates the challenges and complexity of route optimization. We streamline the delivery process, enabling our users' to provide exceptional customer service by improving visibility, better route planning, and first class route execution. At the same time, they can reduce their operating costs and impact on the environment. We are proud to offer a highly efficient, intelligent solution that is easy to integrate and intuitive to use. Simplified route optimisation. Smarter customer experience. Effortlessly delivered.

KeyDelivery's Logistics APIs encompass a comprehensive range of functionalities and integrations essential for shipping, label generation, package monitoring, address verification, and order administration. Elevate your business with KeyDelivery's all-encompassing eCommerce tracking and shipping platform. We provide shipping discounts and facilitate carrier tracking, enabling you to reduce logistics expenses and streamline eCommerce order fulfillment. Small businesses often struggle to secure shipping discounts, but with KeyDelivery, every merchant can access affordable shipping rates from top carriers such as FedEx, DHL, UPS, USPS, and 4PX for both domestic and international deliveries. With our shipping management software/API, you can save on shipping costs while relying on reputable carriers. Keep your customers informed by sending them notifications whenever there are updates on parcel tracking, ensuring they are aware of the estimated delivery date and when they need to sign for their packages. Additionally, sellers can leverage shipment tracking information to proactively manage potential issues such as package loss, delays, exceptions, and returns, enhancing their overall logistics strategy. Utilizing KeyDelivery not only simplifies shipping processes but also helps businesses maintain a competitive edge in the eCommerce market.

Freight Club provides a comprehensive shipping software solution designed specifically for LTL and large, heavy shipments, making it ideal for companies that deal with oversized items. Our platform allows users to obtain the most competitive rates across more than seven delivery service tiers while offering features like shipment tracking, automatic bill of lading creation, and measures to prevent damage and overage fees. Additionally, our API seamlessly connects with your existing systems, facilitating real-time quotes for shopping carts and streamlining order fulfillment. By utilizing the same advanced technology that top eCommerce businesses rely on, you can broaden your market reach, enhance your profit margins, and provide a superior customer experience—all from a single platform. You will have immediate access to a vast network of carriers, allowing you to quote and book both LTL and parcel shipments at competitive enterprise pricing. Furthermore, our robust analytics help minimize damages and claims by aligning your SKUs with carriers that display the lowest damage rates. With our dedicated team of professionals, you will receive comprehensive customer support and effective claims management to ensure a smooth shipping process.

Create exceptional experiences for customers after their purchase. Anticipate inquiries about order status before they arise. Enhance customer satisfaction with timely, branded shipping updates. For eCommerce businesses, openness is your most effective resource. Wonderment isn’t just another order tracking tool; we provide comprehensive insight into your shipments, ensuring that you can create a pleasantly surprising post-purchase journey. Keep customers informed about their order status, including any delays or issues with shipping. This approach not only boosts customer satisfaction but also lowers support costs, resulting in a beneficial scenario for everyone involved. Deliver instant updates on orders through the platforms you already utilize to elevate the customer experience. Equip your support and operations teams with daily summaries and real-time alerts regarding any stalled, delayed, or missing orders, and facilitate internal notifications via Slack, Gorgias, or email for seamless communication and efficiency. With this system in place, you can transform customer interactions and foster loyalty.

Omega Order Tracking was designed to increase customer satisfaction, loyalty and retention rates. You can track your order across multiple carriers, receive notifications of shipment status and view shipping information all in one place. You can enjoy a hassle-free and smooth tracking experience with a branded tracking page and estimated delivery date/ETA. Marketing assets increase upsell and cross-sell. Reduce WISMO by using SEO-optimized, auto-translated notifications of shipment updates.

Automate returns Automate returns and get your team's time back. Shopify brands can automate the entire return process with Loop. This includes exchanges. A return does not have to be a refund. Make it easy for your customer to return the wrong product. Loop offers four ways to return products: exchange, shop online, store credit, refund, and shop now. Imagine a customer needing to email you or complete paperwork to make a purchase. Why would they have to do it again? We have a better way. There are many other things for your team to worry about than returns. Loop cuts down on the time it takes to process a return and integrates with your Shopify workflow.

Enhance your checkout conversions by providing optimal delivery options. Gain swift access to an extensive network of global shippers. Keep your customers engaged with seamless self-service tracking and hassle-free returns. Expand your eCommerce business while ensuring your delivery commitments are met through advanced Delivery Management Software. Make use of an impressive network comprising over 400 carriers. Streamline carrier selection and expedite label printing, even amidst peak shopping seasons. Present your customers with the delivery preferences they desire. Ensure precise delivery estimates are visible at the checkout. Always uphold your delivery commitments without fail. Elevate your customers' online shopping experience by offering reliable delivery assurances and a variety of shipping options tailored with real-time insights from carrier, warehouse, product, and location data. Additionally, benefit from the extensive library of pick-up locations available, such as lockers, parcel shops, and convenience stores, to further enhance customer convenience.

12Return stands out as a premier cloud-based solution focused on managing product returns within a customer-driven and circular economy. The comprehensive 12Return platform, along with its ecosystem, provides an integrated returns management service tailored for retail brands engaged in cross-border commerce. Designed with a global perspective, 12Return is fundamentally built to handle returns on an international scale, serving as the exclusive returns solution for your Direct-to-Consumer operations worldwide. Recognizing that each brand has unique needs, 12Return offers you personalized access to your account settings, allowing you to customize return policies, specify return reasons, manage emails, choose carriers, determine logistics routes, and much more. With a commitment to accessibility, the customer interface supports multiple languages, enabling the return portal, emails, return reasons, and documentation to be configured in nine different languages to cater to a diverse clientele. Furthermore, while 12Return seamlessly integrates with popular platforms like Shopify, its extensive suite of APIs ensures that you can maintain flexibility and compatibility with any system within your supply chain, thus enhancing your operational efficiency.

Connects with over 900 carriers across the globe, ensuring that both you and your customers are always informed about the location of each shipment. By activating automated email notifications, your customers can effortlessly track their order status, significantly reducing the number of “where’s my order” inquiries. It fully supports various shipping options, including AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), and allows you to conveniently conceal any Chinese origins. The parcel tracking application offers a personalized experience by letting you tailor the tracking template to align with your store's aesthetic. You have the flexibility to customize text colors, button styles, and background designs, along with the option to choose which tracking information is visible. Additionally, you can include a message in the "seller's message" field for further engagement. To boost your revenue, consider enabling product recommendations on the tracking page. This feature not only keeps customers informed but also minimizes the need for customer care representatives to handle “where is my order” concerns. Customers can independently access their order details at your store's tracking page anytime, using their shipment tracking number or a combination of their order ID and email. This seamless tracking experience enhances customer satisfaction and loyalty.

RetJet offers an automated solution for managing returns and complaints in online stores, designed to save time and enhance efficiency. The platform allows customers to easily fill out return forms, while store staff can manage these returns seamlessly through the platform’s powerful tools. By digitalizing the return process, RetJet eliminates the use of paper forms, streamlining the workflow and providing valuable insights through detailed return reports. This automation not only reduces manual labor but also builds customer trust by ensuring a fast, straightforward returns experience. The platform helps businesses improve customer satisfaction while freeing up resources to focus on other important aspects of their operations.

Most of a customer support representative's time is consumed by handling inquiries related to returns. By enabling customers to self-serve, you can provide a remarkable experience. Highlighting a straightforward returns process is the most effective way to turn more visitors into buyers and boost your average order value. With our expertise gained from working with Shopify Plus merchants, we position ourselves as your reliable ally in managing Shopify returns and expanding your brand on a global scale. Partnering with us means you can focus on growth while we streamline your return processes.

An all-encompassing solution for managing online returns is essential for enhancing customer satisfaction. With a comprehensive range of products, you can ensure a seamless return experience from the initial point to the final resolution. This approach automates the return and refund procedures, freeing up your team to concentrate on tasks that add greater value. Customers can easily exchange items for the correct size or color from your available stock when returning unwanted products. We handle the cost of exchanges, allowing customers to receive the right item prior to sending back the incorrect one. Maintain a fully branded tracking experience for both orders and returns, complete with real-time updates and SMS notifications, which alleviates customer concerns and minimizes WISMO inquiries to your support team. Additionally, it's crucial to assess customer satisfaction and collect insights that can lead to an improved overall experience. Returnly not only gauges how pleased customers are with the return process, but also gathers valuable feedback that reveals the reasons behind their satisfaction or dissatisfaction. By implementing such a system, businesses can continuously refine their operations and foster long-term customer loyalty.