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Description
Experience a comprehensive and compliant communications solution that integrates voice, video, chat, and SMS for enhanced connectivity. Boost your operational efficiency while offering a superior Cloud Contact Centre as a Service (CCaaS) that ensures a fluid digital customer journey from a unified platform. All the necessary channels and functionalities are accessible through a single, secure Cloud infrastructure. Seamlessly integrate with Microsoft Dynamics and Dynamics Phone for a fully immersive Teams Contact Centre environment. Communicate swiftly, autonomously, and en masse, connecting all your communication and CRM tools from any location at any time. Effortlessly transition between text, phone, or video calls, making channel switching a breeze. Solgari complies with all necessary regulations, including GDPR, PCI DSS, and MiFID II, ensuring your data security and privacy. Upgrade to a multi-channel Cloud contact center that features automated, voice-activated enhancements for an improved quality of life in your communications. This innovative solution not only streamlines your operations but also elevates customer interactions to new heights.
Description
As an all-encompassing solution provider that spans consulting, implementation, and operational support, we deliver optimal solutions aimed at achieving the highest levels of customer satisfaction. The rexxact CRM is capable of offering a range of pre-configured standard solutions for various scenarios, including but not limited to sales force and key account management, reporting processes, pharmaceutical CRM, as well as services for consulting, IT, finance, and both retail and wholesale sectors. Centered around individuals, the rexxact CRM ensures that both customers and users are prioritized within the software design. Surrounding the customer are tailored processes and workflows that cater to their unique needs, emphasizing personalization in their breadth and depth. Moreover, regardless of its nomenclature, rexxact event management guarantees unparalleled flexibility. It allows users to establish foundational data such as descriptions, venues, dates, statuses, and stages of their events or marketing campaigns through customizable parameters, ultimately enhancing user experience and operational efficiency. This adaptability positions rexxact CRM as a vital tool for businesses aiming to streamline their workflows while prioritizing client engagement.
API Access
Has API
API Access
Has API
Integrations
Microsoft Outlook
Pricing Details
$20 per month
Free Trial
Free Version
Pricing Details
€50 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Solgari
Founded
2009
Country
Ireland
Website
www.solgari.com
Vendor Details
Company Name
rexxact
Country
Germany
Website
www.rexxact.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management