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Description
Our software was initially developed to facilitate the sending and receiving of faxes via your telephone line and fax modem, and we still offer support for that traditional “real time” functionality. Years ago, we identified the advantages of online faxing, which led us to partner with Snappy Fax and Snappy Fax Server to enable the use of FaxAge and SRFax online fax services, even though we do not provide an online fax service ourselves. After extensive research and evaluation involving approximately two dozen different services, we concluded that these two stood out as the best options available, particularly regarding cost-effectiveness, security, and adherence to HIPAA regulations. By removing the need for a complicated web interface and optimizing the faxing experience, Snappy Fax allows for effortless, unattended receipt of new faxes in the background, making it an ideal front-end solution for both FaxAge and SRFax. This seamless integration ultimately enhances user convenience while maintaining high standards of efficiency and security.
Description
Snappy's Queue Management System (QMS) is a customizable solution designed to streamline customer flow across various industries, including banking, healthcare, retail, and government institutions. The system features a built-in web server with a graphical user interface, allowing for easy management of services, user access, and device configurations such as ticket dispensers and counter displays. It supports multi-language displays, ticket announcement audio, and provides detailed graphical reports on user performance and service activities. The Professional Edition offers centralized management, enabling organizations to oversee multiple locations from a single web interface, facilitating the creation of comprehensive statistical and analytical reports. Additional features include SMS integration for customer notifications, email alerts for queue status, and backup and restore options to ensure data integrity. By implementing Snappy's QMS, businesses can enhance efficiency, reduce wait times, and improve overall customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Own Data
Pricing Details
$29.99 one-time payment
Free Trial
Free Version
Pricing Details
$563.00 one-time
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
John Taylor & Associates
Country
United States
Website
www.snappysoftware.com
Vendor Details
Company Name
Vostok Trading LLC
Founded
1995
Country
United Arab Emirates
Website
www.snappy.ae
Product Features
Fax Server
Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue