eFax Corporate Description

eFax Corporate, a HIPAA-compliant cloud fax service, allows your staff to send and receive faxes online using any device, such as a computer, laptop, smartphone, tablet, or smartphone. Many organizations use eFax Corporate to reduce costs, increase productivity, and reduce overhead while maintaining regulatory compliance. TLS encryption and AES256-bit encryption are used for faxes at rest and transit. Our secure fax API integrates with your applications. BAA is also available.

Pricing

Free Trial:
Yes

Integrations

API:
Yes, eFax Corporate has an API
View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Consensus
Year Founded:
1995
Headquarters:
United States
Website:
enterprise.efax.com
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Media

Play Video eFax Corporate Screenshot 1 eFax Corporate Screenshot 2
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Product Details

Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Type of Training
Documentation
In Person
Customer Support
24/7 Live Support
Online

eFax Corporate Features and Options

Online Fax Service

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Fax Server Software

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

eFax Corporate Lists

eFax Corporate User Reviews

Write a Review
  • Name: J Z.
    Job Title: President
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    eFax was simple but inefficient. Consensus is NOT simple and for Enterprise

    Date: Apr 27 2023

    Summary: Not very user friendly once they have you signed up and paying EXPENSIVE Prices. Their support is almost non-existent and complex problems-requiring more than one person to assist- are handled in a BACK and FORTH manner rather than group call. Very CUMBERSOME and unsatisfying.

    Positive: eFax was simple and easy. It was expensive and only got more expensive. They tried to save me money by moving to Consensus-their new product.

    Negative: eFax could not get me my faxes in only single send- per referrals- so I paid much more for multiple faxes of the same item. They also could not handle/remove SPAM faxes, so I had to pay for those also. Finally their support is not good and one person could not handle issue. Each issue needed 2 or more people/calls/departments to address issue-many issues NOT corrected.
    Consensus is ONLY for tech-savvy Enterprise users who need lots of bells and whistles-BEWARE.

    Read More...
  • Name: James W.
    Job Title: LAc
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Avoid eFax Corporate

    Date: Jan 24 2024

    Summary: Awful. I've been using eFax for nearly 10 years. Their site is dated and clunky, but functional. I have never had a problem until this year (hence the 2 stars).

    This year, I switched to eFax Corporate. It took 45 days to port over my number. They then charged me twice for the month they ported my number over (an admitted error on their part), plus an account activation fee I was told would be waives. They conveniently forgot to credit me with the balance remaining from my eFax account, as I had paid annually.

    I have now spent 3 months and precious hours of time trying to sort out my first bill - which should have been a credit of $40, but was instead $105, deducted automatically. I've received a lot of lip service, but nothing has been accomplished.

    Positive: It works to send and receive faxes.
    Possible to send from email.
    HIPAA compliant.

    Negative: Clunky, dated platform.
    Terrible support.
    Incompetence with billing.

    Read More...