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features
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support

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Description

Smartest Voice serves as an AI Assistant tailored for small enterprises, enabling them to realize their complete capabilities, reduce administrative expenses, and provide their teams with increased opportunities to engage with customers rather than being bogged down by paperwork. By streamlining operations, we empower businesses to focus on growth and enhance their overall efficiency.

Description

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Ameyo by Exotel No 
Avaya Aura No 
Capillary Engage+ No 
Cisco Unified Contact Center No 
Dimension Labs No 
Facebook Messenger No 
Genesys Cloud CX No 
Google Hangouts No 
HubSpot CRM No 
Jira Service Management No 
Microsoft Teams No 
SAP SuccessFactors No 
ServiceNow No 
Shopify No 
Skype No 
Telegram No 
Viber No 
Vin WMS No 
WhatsApp No 
Zendesk No 

Integrations

Ameyo by Exotel Yes 
Avaya Aura Yes 
Capillary Engage+ Yes 
Cisco Unified Contact Center Yes 
Dimension Labs Yes 
Facebook Messenger Yes 
Genesys Cloud CX Yes 
Google Hangouts Yes 
HubSpot CRM Yes 
Jira Service Management Yes 
Microsoft Teams Yes 
SAP SuccessFactors Yes 
ServiceNow Yes 
Shopify Yes 
Skype Yes 
Telegram Yes 
Viber Yes 
Vin WMS Yes 
WhatsApp Yes 
Zendesk Yes 

Pricing Details

$89/month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Smartest Voice

Founded

2026

Country

Greece

Website

smartestvoice.com

Vendor Details

Company Name

Bitonic Technology Labs

Founded

2016

Country

San Mateo, California

Website

yellow.ai/

Product Features

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant No 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Employee Engagement

Benchmarking Yes 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management Yes 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

Alternatives

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