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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SmartReviews consolidates feedback from various platforms such as websites, SMS, emails, and in-person interactions into one cohesive system. The design of Shrivra SmartReviews is both intuitive and efficient, allowing for a quick setup process that takes just a few minutes. You have the option to utilize an offline survey application to create a feedback kiosk on iOS or Android devices, or you can opt for direct, in-person feedback collection. Once you connect to the internet, all gathered data syncs securely from offline mode. SmartReviews enables you to monitor both the frequency and volume of customer feedback effectively. It serves as an excellent net promoter software, especially when you need to assess customer satisfaction levels. By fostering team collaboration, you can act on feedback directly from the Response Inbox. With insightful reports and detailed analytics at your disposal, you can easily implement actions based on the data received, and you have the flexibility to share these insights via push notifications or email. This comprehensive approach ensures that businesses stay informed and responsive to customer needs.

Description

Establish a brand that fosters enduring loyalty by engaging your customers in their preferred spaces. The Vibes platform seamlessly automates interactions through Text, Mobile Wallet, Push notifications, and App Inbox, creating rich and personalized consumer experiences. Leverage your customer data effectively; pinpoint specific attributes and behaviors to enhance mobile-driven revenue via precise targeting of tailored experiences and insightful data analysis. Designed specifically for mobile engagement, Vibes' robust analytics suite provides reliable insights and comprehensive reports. Access real-time performance metrics related to audiences, campaigns, sentiments, revenue, benchmarks, and beyond. Our platform is built with compliance at its core; we integrate prescriptive controls with thorough program compliance reviews and direct carrier connections, ensuring adherence to carrier guidelines as well as TCPA, GDPR, and CCPA regulations. By prioritizing compliance, Vibes empowers your brand to focus on delivering exceptional customer experiences without the worry of legal pitfalls.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acxiom Real Identity No 
FunMobility DXP No 
MSIGHTS No 
Narvar No 

Integrations

Acxiom Real Identity Yes 
FunMobility DXP Yes 
MSIGHTS Yes 
Narvar Yes 

Pricing Details

$19 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Shrivra

Founded

2014

Country

Singapore

Website

shrivra.com/feedback-survey-app

Vendor Details

Company Name

Vibes

Country

United States

Website

www.vibes.com

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications Yes 
Text Messaging No 
Text-to-Win No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

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