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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SmartKarrot, a cloud-based solution for Customer Success & Account Management allows teams to manage Customer Growth (Expansion/Retention & Renewal), with a platform focussed on Intelligence & Automation. 1. SmartKarrot is built on Augmented Intelligence and proactive handles complex use cases related to Expansion & Retention. Multiple products, service lines, and geographies. 2. Our customers can scale efficiently with our intense focus on Automation & Playbooks. 3. Our New Age Design with a PLG mindset makes for a great user experience. 4. Our unlimited user packages allow our clients to be truly Customer Centric and enable great alignment within their teams.

Description

SuccessGuardian, a customer success platform powered by AI, is designed to help businesses improve customer relationships and drive business growth. It helps customer success team to streamline workflows and track customer journeys. It also automates engagement to increase customer satisfaction and reduce churn. SuccessGuardian is a proactive customer outreach tool that helps companies save time and improve retention.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Slack
Stripe
Amazon EC2
Amazon Web Services (AWS)
Chargebee
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Metabase
Microsoft Excel
Microsoft Word
Mixpanel
QuickBooks Accountants
Rocketlane
Snowflake
Zendesk
Zoho Billing

Integrations

Salesforce
Slack
Stripe
Amazon EC2
Amazon Web Services (AWS)
Chargebee
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Metabase
Microsoft Excel
Microsoft Word
Mixpanel
QuickBooks Accountants
Rocketlane
Snowflake
Zendesk
Zoho Billing

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SmartKarrot Inc

Founded

2018

Country

United States

Website

www.smartkarrot.com

Vendor Details

Company Name

SuccessGuardian

Founded

2023

Country

India

Website

www.successguardian.in

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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