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Average Ratings 0 Ratings

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ease
features
design
support

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Description

We provide comprehensive CIS and billing solutions tailored for the contemporary utility sector. Envision offering innovative products that empower your customers to determine their payment timing and methods. By utilizing smart meter data, we enable advanced rating, billing, and customer service interactions. Our adaptable architecture simplifies implementation, including transitions for existing clients if necessary. Enhance customer attraction and retention, maintain a competitive edge, and oversee your operations in real time. Transform your smart meter infrastructure into a revenue-generating asset by presenting your customers with diverse rate and product choices without the hassle of integrating with existing billing systems. Maximize the benefits of your AMI investment by providing customers with the option of a smart meter equipped for Prepaid functionality. In a landscape where companies need to distinguish themselves, having a strategic plan that resonates with consumers is essential. Ultimately, addressing the needs of the digital consumer, who is placing increasing demands on your business, is paramount for sustained success. By doing so, you can ensure your organization remains relevant and responsive in a fast-evolving market.

Description

GE's Network Outage Management is a comprehensive Trouble Call and Outage Management System that plays a crucial role within the e-terradistribution suite of applications. This system enables operators to effectively handle both unplanned and scheduled network outages through a cohesive operating environment that combines Switching Operations, SCADA, Automated Metering Data, Crew Monitoring, and Real-Time Network Analysis. From the moment a fault is reported, through the stages of prediction, assigning crews, and executing restoration switching, to the eventual return to normal operations, the dispatcher utilizes a singular view of the network. Each phase of the process is supported by clearly organized information, empowering the dispatcher to manage outages efficiently while maintaining awareness of other ongoing network activities. Additionally, Grid Solutions, a branch of GE Renewable Energy, boasts a global workforce of over 13,000 employees dedicated to serving power utilities and industries around the world with a range of equipment, systems, and services tailored to their needs. This commitment to innovation and customer service positions Grid Solutions as a leader in the energy sector.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Itron Enterprise Meter Data Management

Integrations

Itron Enterprise Meter Data Management

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SmartGridCIS

Founded

2009

Country

United States

Website

www.smartgridcis.com

Vendor Details

Company Name

GE

Founded

1892

Country

France

Website

www.gegridsolutions.com/software_solutions/catalog/e-terradistribution.htm

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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