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Description
SmartDX transforms the approach to tracking and recognizing individual audience members from the very first click, enabling the mapping of their journeys across various devices, facilitating contextual omnichannel engagements, and attributing conversions at a highly personalized segment-of-one level. This innovative solution presents a robust alternative to traditional cookies, effectively reducing delays in contextual responses and eliminating lags within customer journeys. It allows for the capture of unique insights related to individual journeys and diverse audience attributes, including device, channel, conversion metrics, offers, and behavioral insights—both implicit and explicit—right at the moment of engagement and at various endpoints. Additionally, SmartDX distinguishes between known and unknown users, resolving the multiple digital identities of each audience member across different channels. By employing progressive profiling throughout interactions and touchpoints, it continuously enhances existing audience profiles, paving the way for customized communications and tailored audience experiences. Moreover, it ensures smooth transitions across omnichannel interactions, providing seamless journeys that are informed by past engagements and preferences. This approach ultimately leads to a more personalized and effective marketing strategy that resonates with individual audience members.
Description
Digital channels are rapidly evolving, increasingly adopting a hybrid model. To create a seamless and integrated banking experience, it is essential that advanced technology underpins omnichannel marketing strategies. One to One Omnia serves as the WinWebServer (WWS) module designed for the organization and refinement of marketing and customer relations campaigns, beginning with a centralized control panel that allows for the customization and diversification of messages and services across all active touchpoints, including self-service channels. The One to One application’s various modules facilitate segmentation, manage a multimedia library, and enable the development of multimedia campaigns that incorporate text, graphics, images, and videos, as well as setting up and publishing campaigns across designated channels. This solution’s practical and user-friendly approach ensures that all phases of a marketing campaign’s development can be monitored and executed efficiently and effectively, leading to better engagement with customers. By leveraging such comprehensive tools, businesses can enhance their marketing efforts and strengthen their customer relationships significantly.
API Access
Has API
API Access
Has API
Integrations
Resulticks
Pricing Details
$100 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SmartDX
Founded
2021
Country
Singapore
Website
www.smartdx.co
Vendor Details
Company Name
Auriga
Country
United States
Website
www.aurigaspa.com/en/banking/products-and-solutions/bank-marketing-digital-signage/wws-onetoone-omnia/
Product Features
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics
Marketing Attribution
Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking
Product Features
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics