Average Ratings 2 Ratings

Total
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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.

Description

Having a higher number of reviews instills greater trust among potential customers. Research indicates that when a product or service features active reviews, conversions can increase by a minimum of 15%. Additionally, as your customers generate fresh and original content, your brand will gain more visibility on Google, acting as a free, organic SEO tool. Wiremo’s platform leverages your ability to impress clients, ultimately driving more traffic to your site. Beyond just being a customer reviews solution, Wiremo offers personalized automated messages that encourage repeat business without overwhelming your customer service team. By sending a thoughtful email that invites customers to share their experiences with any purchased products, you foster a sense of appreciation. This strategy not only nurtures loyal customers who return for more but also enhances the chances of attracting other similar shoppers to your store! Ultimately, this approach helps create a thriving community around your brand.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce Yes 
Buy Real Media Yes 
Cloutly Yes 
Facebook Yes 
Instagram Yes 
Magento Yes 
ProvenExpert.com Yes 
QuickBooks Online Yes 
Reviewsub Yes 
Shopify Yes 
X (Twitter) Yes 

Integrations

BigCommerce No 
Buy Real Media No 
Cloutly No 
Facebook No 
Instagram No 
Magento No 
ProvenExpert.com No 
QuickBooks Online No 
Reviewsub No 
Shopify No 
X (Twitter) No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$16.99 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SmartCustomer

Founded

2006

Country

United States

Website

www.smartcustomer.com

Vendor Details

Company Name

Wiremo

Founded

2012

Country

United States

Website

wiremo.co

Product Features

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

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