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Description
Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
Description
Gathering customer reviews and feedback is essential for enhancing your sales and marketing strategies to facilitate business growth. This approach is particularly beneficial for those who prioritize customer experience. By leveraging insights from your customers, you can accelerate growth using various services tailored for your needs. Collecting reviews, questions and answers, and other forms of customer-generated content can greatly benefit your marketing efforts. With an array of features and implementation options at your disposal, you can seamlessly integrate user-generated content into your sales initiatives. This will not only boost your conversion rates but also enhance your search engine optimization and search engine marketing campaigns. Don't restrict your outreach to just your own platforms; take advantage of our aggregated reviews from over 15,000 sources to broaden your content syndication. Ultimately, the focus should remain on building trust with your customers and fostering their engagement with your brand. We offer compatibility with a wide range of standard platforms, such as SAP, Salesforce, Episerver, Storm, Centra, Shopify, Bigcommerce, Magento, WooCommerce, 3DCart, Prestashop, and Volusion. Additionally, you have the flexibility to implement our solutions via a simple tag in Google Tag Manager or opt for our APIs for more customized integration, ensuring that you can tailor the experience to your specific business needs. Engaging with your customers in meaningful ways will pave the path for long-term success.
API Access
Has API
No
API Access
Has API
Yes
Integrations
BigCommerce
Yes
Magento
Yes
Shopify
Yes
Buy Real Media
Yes
Centra
No
Cloutly
Yes
Facebook
Yes
Google Tag Manager
No
Instagram
Yes
PrestaShop
No
Integrations
BigCommerce
Yes
Magento
Yes
Shopify
Yes
Buy Real Media
No
Centra
Yes
Cloutly
No
Facebook
No
Google Tag Manager
Yes
Instagram
No
PrestaShop
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SmartCustomer
Founded
2006
Country
United States
Website
www.smartcustomer.com
Vendor Details
Company Name
TestFreaks
Country
Sweden
Website
www.testfreaks.com
Product Features
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
