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Description
SmartAssistants answer most frequently asked questions instantly, and provide a frictionless and frustration-free experience. Organizations can optimize their customer support spend by answering the questions right away. SmartAssistants can help you provide differentiated and personalized customer service. The ability to provide a seamless experience and be available 24/7 helps in building trust with customers and increasing customer retention rates. SmartAssistants are a gatekeeper, answering the most common questions that frustrate customer service representatives. Customers service reps can be helped by organizations to help them focus on solving the most important questions and create a positive customer service culture. If the Assistant is not yet trained, you can transfer the conversation to another human agent. This keeps your customer informed and ensures that you are paying attention to their needs when they arise.
Description
Transform your business with the latest advancements in conversational technology. Enhance your customer service and drive conversions through our AI-powered digital representative. Your clients can enjoy their own custom AI avatar that delivers instant responses to their inquiries. Say goodbye to delays, as personalized support is now readily available. Create a distinctive customer journey effortlessly by uploading your frequently asked questions or providing a link to your website. Our conversational AI will utilize your information to generate your unique digital representative, ready to assist and convert every potential customer who reaches out about your offerings. Integrating our AI virtual assistant into your site is incredibly simple; just insert a brief code snippet and you're good to go. No intricate configurations or specialized knowledge are necessary. This instant virtual assistant not only answers inquiries but also tailors its responses and aids in converting leads through sophisticated artificial intelligence, ensuring that every interaction is optimized for success. With this tool, your customer engagement can reach new heights, fostering loyalty and satisfaction like never before.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Avaya Cloud Office
Avaya Experience Platform
Five9
Freshdesk
GPT-4o
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
NICE CXone Mpower
Integrations
Amazon Connect
Avaya Cloud Office
Avaya Experience Platform
Five9
Freshdesk
GPT-4o
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
NICE CXone Mpower
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$39 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SmartBots
Founded
2018
Country
United States
Website
www.smartbots.ai/
Vendor Details
Company Name
YepAI
Country
Australia
Website
www.yepai.io
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration