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Description
Are the standard Plug-N-Play Dashboards not sufficient for your needs? You can either utilize an instant dashboard or create one from the ground up. Slemma's robust editor empowers users to easily construct, filter, and modify charts as needed. The developers at Slemma have curated a collection of Dashboards tailored specifically to your data source integrations. Position yourself for success by designing your own dashboard templates that can be shared internally or with clients. With complete white-label capabilities, Slemma enables users to fully customize the application to reflect their brand, including colors, logos, dashboards, and custom URLs. One of Slemma’s standout features is its Dynamic Filtering, which enhances client reporting by allowing you to maintain a single dashboard or dataset accessible to all your clients. Each client will only view the information relevant to them, ensuring a completely personalized experience tailored to their business needs. This capability allows your users to enjoy a fully branded Slemma dashboard right from your website or application, enhancing their experience and engagement. Ultimately, Slemma's features aim to provide versatile solutions that cater to varying business requirements.
Description
XorceView's Desktops and Dashboards are specifically crafted to provide both agents and managers with an instant overview of their current performance metrics. Users can focus on specific metrics for enhancing individual agent productivity or aggregate data for a clearer group perspective. Additionally, managers have the capability to delve into detailed reports, analyzing data from the group level down to individual agents. This tool is particularly beneficial for Mobile Agents and Managers, as Spectrum's XorceView software (Source-View) delivers precise reporting that channels essential information straight to an agent or manager's desktop. As a result, both agents and managers gain immediate access to the summary data necessary for boosting their performance. Designed as a lightweight, VPN-compatible desktop client, XorceView effectively integrates agents into the contact center environment. It consolidates data from various sources, empowering remote agents to maintain their efficiency even when working outside the office. The reports are user-friendly, ensuring they occupy just enough space on the Desktop to convey the necessary information without overwhelming the user. Furthermore, with its convenient POP-UP alerting feature, XorceView can operate in a minimized state, swiftly notifying agents or supervisors of any actionable items, thus enhancing real-time responsiveness. This seamless integration of functionality ultimately fosters a more productive working dynamic for all users involved.
API Access
Has API
API Access
Has API
Integrations
AdRoll
Facebook
GitHub
Google Analytics
HubSpot CRM
Insightly
Intercom
Jira Service Management
Jira Work Management
Mailchimp
Integrations
AdRoll
Facebook
GitHub
Google Analytics
HubSpot CRM
Insightly
Intercom
Jira Service Management
Jira Work Management
Mailchimp
Pricing Details
$29 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Slemma
Founded
2012
Country
United States
Website
slemma.com
Vendor Details
Company Name
Spectrum Corporation
Founded
1971
Country
United States
Website
www.specorp.com
Product Features
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Product Features
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets