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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Incorporate voice and conversational intelligence into your offerings with a self-sustaining platform that continuously evolves. This advanced multilingual Voice AI-driven contact center automation solution is crafted to engage in human-like dialogues. VIVA employs a distinctive conversation design methodology to discern user intent, allowing it to dynamically create tailored interactions with clients. It accommodates 10 languages and over 160 dialects, functioning around the clock. By optimizing contact center operations, it delivers significant value through its Voice AI banking solutions for the modern digital landscape. Enhance your customer experience processes, reduce expenses, and allocate resources more effectively with digital voice agents capable of conducting personalized, empathetic, and proactive discussions in real-time. Augmented Voice Intelligence represents a transformative approach that fuses human capabilities with machine efficiency. This collaborative model enriches customer service, ensuring that both technology and personnel work together harmoniously to meet client needs. Through this integration, businesses can achieve a new level of operational excellence and customer satisfaction.

Description

Vocodia is transforming the landscape of contact centers through its cutting-edge conversational AI technology, which is designed to automate and enhance operational efficiency. This sophisticated AI software excels at handling the demanding tasks of cold calling for lead generation, pre-qualification, and ensuring regulatory compliance, giving your business a significant competitive advantage. With DISA, you can increase sales, onboard customers, and promote services with machine-like precision and reliability, all while minimizing overhead expenses and enhancing the customer experience. Operating continuously without breaks, DISA adheres strictly to its script and works tirelessly around the clock, capable of conducting cold calls, pre-qualifying leads, and making scheduling or payment reminder calls. Furthermore, DISA communicates with remarkably natural-sounding voices, making interactions feel more personal and engaging. This innovative technology not only boosts productivity but also ensures that your contact center operates at peak performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Skit.ai

Country

India

Website

skit.ai/

Vendor Details

Company Name

Vocodia

Website

vocodia.com

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Dialogflow Reviews

Dialogflow

Google

Alternatives