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Description
Incorporate voice and conversational intelligence into your offerings with a self-sustaining platform that continuously evolves. This advanced multilingual Voice AI-driven contact center automation solution is crafted to engage in human-like dialogues. VIVA employs a distinctive conversation design methodology to discern user intent, allowing it to dynamically create tailored interactions with clients. It accommodates 10 languages and over 160 dialects, functioning around the clock. By optimizing contact center operations, it delivers significant value through its Voice AI banking solutions for the modern digital landscape. Enhance your customer experience processes, reduce expenses, and allocate resources more effectively with digital voice agents capable of conducting personalized, empathetic, and proactive discussions in real-time. Augmented Voice Intelligence represents a transformative approach that fuses human capabilities with machine efficiency. This collaborative model enriches customer service, ensuring that both technology and personnel work together harmoniously to meet client needs. Through this integration, businesses can achieve a new level of operational excellence and customer satisfaction.
Description
VIVA Finance operates a mobile-focused lending platform that primarily assesses loan eligibility based on employment details rather than traditional credit scores. The organization aims to foster a more inclusive financial ecosystem by broadening access to reasonably priced credit through its unique underwriting approach. Since its inception in early 2019, VIVA has assisted thousands of individuals in refinancing high-interest debt and addressing various financial challenges. The platform offers affordable, salary-linked loans designed to help employees navigate unforeseen expenses and alleviate burdensome debt. Additionally, VIVA provides financial coaching and educational resources to empower employees in managing their personal finances effectively. By improving credit scores and encouraging savings, VIVA enhances the overall financial health of its users. The company extends unsecured personal installment loans of up to $10,000, with annual percentage rates (APRs) typically ranging from 11.99% to 32.75% and terms lasting between 5 and 24 months. With a commitment to supporting financial well-being, VIVA Finance continues to innovate and adapt its services to meet the evolving needs of its clientele.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Skit.ai
Country
India
Website
skit.ai/
Vendor Details
Company Name
VIVA Finance
Founded
2019
Country
United States
Website
viva-finance.com/#/employers
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant