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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Incorporate voice and conversational intelligence into your offerings with a self-sustaining platform that continuously evolves. This advanced multilingual Voice AI-driven contact center automation solution is crafted to engage in human-like dialogues. VIVA employs a distinctive conversation design methodology to discern user intent, allowing it to dynamically create tailored interactions with clients. It accommodates 10 languages and over 160 dialects, functioning around the clock. By optimizing contact center operations, it delivers significant value through its Voice AI banking solutions for the modern digital landscape. Enhance your customer experience processes, reduce expenses, and allocate resources more effectively with digital voice agents capable of conducting personalized, empathetic, and proactive discussions in real-time. Augmented Voice Intelligence represents a transformative approach that fuses human capabilities with machine efficiency. This collaborative model enriches customer service, ensuring that both technology and personnel work together harmoniously to meet client needs. Through this integration, businesses can achieve a new level of operational excellence and customer satisfaction.

Description

VIVA Finance operates a mobile-focused lending platform that primarily assesses loan eligibility based on employment details rather than traditional credit scores. The organization aims to foster a more inclusive financial ecosystem by broadening access to reasonably priced credit through its unique underwriting approach. Since its inception in early 2019, VIVA has assisted thousands of individuals in refinancing high-interest debt and addressing various financial challenges. The platform offers affordable, salary-linked loans designed to help employees navigate unforeseen expenses and alleviate burdensome debt. Additionally, VIVA provides financial coaching and educational resources to empower employees in managing their personal finances effectively. By improving credit scores and encouraging savings, VIVA enhances the overall financial health of its users. The company extends unsecured personal installment loans of up to $10,000, with annual percentage rates (APRs) typically ranging from 11.99% to 32.75% and terms lasting between 5 and 24 months. With a commitment to supporting financial well-being, VIVA Finance continues to innovate and adapt its services to meet the evolving needs of its clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Skit.ai

Country

India

Website

skit.ai/

Vendor Details

Company Name

VIVA Finance

Founded

2019

Country

United States

Website

viva-finance.com/#/employers

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

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