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features
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support

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Description

Skimle revolutionizes the way unstructured qualitative data is converted into structured, analyzable datasets through the use of artificial intelligence. In contrast to RAG chatbots that simply retrieve isolated excerpts, Skimle meticulously processes complete sets of documents from the outset—examining each segment, gathering insights, and categorizing them within a structured hierarchy of themes. You can upload various formats of qualitative data such as interview transcripts, PDFs, audio or video files, and reports. The workflow that Skimle employs, which draws inspiration from scholarly thematic analysis, systematically codes every passage, uncovers recurring patterns, and compiles a comprehensive "spreadsheet" where documents are organized as rows and themes as columns. Each insight is directly tied to verified quotes, ensuring accuracy without any fabrication. Supporting over 100 languages and capable of handling more than 1,000 documents per project, Skimle is fully compliant with GDPR regulations applicable in the EU, providing complete traceability between themes and quotes. Users can also enjoy features such as customizable categories, AI-driven chat for reasoning, and options to export findings into Word, Excel, or PowerPoint formats. What sets Skimle apart is its ability to merge the rigorous standards of academic research with the rapid processing capabilities of AI. Tasks that traditionally consume weeks when using NVivo or other conventional tools can be completed in mere hours with Skimle, all while maintaining detailed audit trails essential for peer review and validation. This efficiency not only saves time but enhances the overall research experience, making qualitative analysis more accessible and streamlined than ever before.

Description

Unite, comprehend, and prioritize customer feedback on a comprehensive and collaborative platform. Gain valuable insights through AI-enhanced thematic and sentiment analysis. Maximize the potential of your customer feedback using advanced theme and sentiment evaluations that uncover insights critical to enhancing your business metrics. Seamlessly integrate feedback from various sources such as online reviews, chats, and surveys with one-click functionalities. Thematic simplifies the use of feedback by automatically redacting data, ensuring that teams can work with information safely and in compliance with regulations. It categorizes feedback into themes and sentiments as they arise and quantifies recurring themes for deeper understanding. Utilize search functionalities to explore similar themes and gather additional insights. Effortlessly adjust themes using options like edit, ignore, and merge. Identify major concerns with robust analytical tools, and apply filtering mechanisms to segment and refine your findings based on structured data. Establish alerts for emerging issues and quickly navigate to pinpoint the exact root causes, allowing for proactive management and resolution of customer concerns. This comprehensive approach fosters a deeper connection with customers and informs strategic decisions effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ATLAS.ti
MAXQDA
Medallia
NVivo
SurveyMonkey
Zendesk

Integrations

ATLAS.ti
MAXQDA
Medallia
NVivo
SurveyMonkey
Zendesk

Pricing Details

$0
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Skimle

Founded

2025

Country

Finland

Website

www.skimle.com

Vendor Details

Company Name

Thematic

Founded

2015

Country

New Zealand

Website

www.getthematic.com

Product Features

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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