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Description

Simplii's click-to-call functionality allows you to seamlessly transition from web browsing to making phone calls with just a single click. Once activated, any phone number displayed in your Chrome browser becomes clickable. Additionally, our Fusion extension ensures that any incoming calls to your phone will appear on any open tab in your Chrome browser. The Screen Pops feature enables you to either answer or decline calls, send text responses, and even manage call transfers or holds directly from your screen. Furthermore, you can jot down notes and contact details within the Screen Pop, and this information will be instantly saved to your contacts. When linked with an integrated Simplii CRM, all relevant data, including call history, call recordings, SMS messages, call dispositions, and notes, are recorded in real-time, synchronizing effortlessly with your CRM. Simply connect your CRM account to Fusion, and you'll see the logs being updated automatically, enhancing your workflow and communication efficiency. This integration not only streamlines your calling process but also ensures that all your interactions are meticulously documented for future reference.

Description

VadaXchange PBX is our cloud-based business phone solution that operates either through hosting or on your VMware, featuring an adaptable and economical pricing model that charges per license each month, eliminating the need for hardware purchases. Vadacom's cloud PBX stands out as it provides organizations with the benefits of a traditional PABX system while incorporating sophisticated unified communications capabilities, all without the requirement for outdated TDM systems or on-site servers. Users can oversee the entire phone system, including managing phone lines and directing business call flows, along with accessing a comprehensive contact center that includes ACD agents, call queues, detailed reporting, and the facility for call recordings and quality monitoring. The user-friendly Vadacom Buddy™ interface allows team members to customize their availability for calls, check who is available for transfers, and synchronize their mobile devices, desk phones, and calendars, all while enabling call recording and additional features. Furthermore, they can securely connect to the phone system from any web browser or conveniently utilize Buddy on their iPhone or Android smartphones, ensuring seamless communication on the go. This level of flexibility makes it easier than ever for teams to stay connected and organized.