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Average Ratings 0 Ratings
Description
SimpleVoIP offers an innovative AI-driven phone answering service tailored for small businesses. Rather than spending $22–27 per hour on a call-center representative, you can have five dedicated AI agents available 24/7 for just $99 a month, without any setup fees and with a complimentary 30-day trial to get started.
The AI is capable of managing incoming calls in fluent, unaccented English and Spanish, as well as in 20 additional languages, engaging with callers in a natural manner. It quickly assimilates information about your business from your website and manuals, successfully addressing 50–90% of inquiries immediately. If a call presents a question it cannot answer, it seamlessly connects the caller to a human agent, eliminating hold music for straightforward queries and optimizing agent time.
What sets this service apart is its capacity to learn continuously. When a call is redirected to a human agent, the system analyzes how your top employees tackle complex questions, focusing on aspects such as tone, reasoning, and de-escalation techniques, and subsequently incorporates this knowledge into its database, enhancing its performance over time. Additionally, you receive a printed transcript of each call for your records.
Setting up the service is straightforward: simply utilize the US phone number provided or redirect your existing phone number to get started. With this efficient solution, small businesses can enhance their customer service without breaking the bank.
Description
Zen Solutions offers a bilingual AI receptionist for small businesses, capable of handling phone calls in both French and English. This intelligent voice agent responds to common customer inquiries regarding services, operating hours, pricing, and service areas, in addition to managing appointment bookings, rescheduling, and cancellations directly in the business's chosen calendar, whether it be Google or Outlook. When necessary, it can transfer calls to a human representative after first consulting the caller. Additionally, it is equipped to respond to text messages from customers. Each AI agent is tailored to the specific needs of the client's business and undergoes verification by a member of our team to ensure quality before interacting with customers. Businesses can monitor all incoming calls through their client interface. This AI receptionist is part of a comprehensive platform designed for small enterprises, which includes website management, customer relationship management (CRM), online booking, text messaging, email, and invoicing features. For a demonstration, you can call 438 544-5191, where you will experience our AI agent in action. This innovative solution aims to enhance customer engagement while streamlining operations for small business owners.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Pricing Details
$99.98/month (CAD, plus taxes)
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Novatrope, Inc.
Founded
1986
Country
United States
Website
simplevoip.dev
Vendor Details
Company Name
Zen Solutions
Founded
2026
Country
Canada
Website
zen-solutions.net
Product Features
Product Features
Alternatives
Alternatives
No Alternatives