SimpleVoIP Description

SimpleVoIP offers an innovative AI-driven phone answering service tailored for small businesses. Rather than spending $22–27 per hour on a call-center representative, you can have five dedicated AI agents available 24/7 for just $99 a month, without any setup fees and with a complimentary 30-day trial to get started.

The AI is capable of managing incoming calls in fluent, unaccented English and Spanish, as well as in 20 additional languages, engaging with callers in a natural manner. It quickly assimilates information about your business from your website and manuals, successfully addressing 50–90% of inquiries immediately. If a call presents a question it cannot answer, it seamlessly connects the caller to a human agent, eliminating hold music for straightforward queries and optimizing agent time.

What sets this service apart is its capacity to learn continuously. When a call is redirected to a human agent, the system analyzes how your top employees tackle complex questions, focusing on aspects such as tone, reasoning, and de-escalation techniques, and subsequently incorporates this knowledge into its database, enhancing its performance over time. Additionally, you receive a printed transcript of each call for your records.

Setting up the service is straightforward: simply utilize the US phone number provided or redirect your existing phone number to get started. With this efficient solution, small businesses can enhance their customer service without breaking the bank.

Pricing

Pricing Starts At:
$99 per month
Free Trial:
Yes

Integrations

No Integrations at this time

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Company Details

Company:
Novatrope, Inc.
Year Founded:
1986
Headquarters:
United States
Website:
simplevoip.dev

Media

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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Customer Support
Business Hours

SimpleVoIP Features and Options

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