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Description
Signal House is a CPaaS and messaging aggregation platform that helps businesses send SMS, MMS, group messages, and voice communications through reliable APIs and an intuitive messaging gateway. The platform focuses on A2P 10DLC messaging, offering fast implementation, rapid campaign approvals, helpful support, robust analytics, and high deliverability. Signal House supports 10 Digit Long Code, toll-free messaging, short code, hosted SMS, RCS messaging, MMS, group SMS, API integrations, and SDK-based communication workflows. Its SMS product helps businesses reach customers with dependable text messaging for marketing, alerts, engagement, support, and transactional updates. MMS capabilities allow teams to send videos, GIFs, and multimedia messages for more personalized customer communication. Group SMS helps businesses join important conversations in real time and improve warm lead engagement. API solutions let developers integrate Signal House into existing applications, platforms, CRMs, and internal systems. Signal House serves industries and use cases such as financial services, political outreach, retail, restaurants, education, healthcare, customer support, PSAs, alerts, two-factor authentication, marketing, promotions, sales, and customer engagement. By combining affordable messaging, 10DLC expertise, SMS and MMS delivery, group messaging, voice capabilities, APIs, analytics, and support, Signal House helps organizations communicate with customers more effectively.
Description
Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$78 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Signal House
Founded
2023
Country
United States
Website
signalhouse.io
Vendor Details
Company Name
Textology
Founded
2015
Country
United States
Website
www.textology.co
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management