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Description

Shout About Us provides review management APIs and white-label infrastructure for SaaS platforms, marketplaces, digital agencies, and enterprise software providers. The platform aggregates customer reviews from more than 80 third-party websites, including Google, Facebook, Yelp, Trustpilot, and TripAdvisor. Its Review Data API delivers structured information such as reviewer details, ratings, review dates, comments, and business responses. The Review Insights API uses artificial intelligence to analyze customer sentiment, identify recurring topics, and generate competitive benchmarking reports. Organizations can integrate review response functionality into their applications, including AI-generated replies and direct publishing to supported review platforms. Automated review solicitation tools enable businesses to request customer feedback through SMS, email, QR codes, and event-triggered campaigns. The platform also provides review removal workflows for submitting and tracking requests involving inappropriate or policy-violating content. Its first-party review capabilities support collecting, verifying, moderating, and publishing customer reviews within a company's own marketplace or application. Shout About Us offers modular APIs and white-label tools that allow partners to build branded review management products without maintaining separate integrations with individual review websites.

Description

Tripadvisor stands as the leading travel platform globally, aiding 463 million travelers monthly in ensuring each journey is exceptional. People from around the world utilize the Tripadvisor website and app to access over 867 million reviews and insights regarding 8.7 million hotels, dining options, activities, airlines, and cruise lines. Whether in the midst of planning or during their travels, users rely on Tripadvisor to find competitive rates on accommodations, flights, and cruises, while also booking sought-after tours and attractions, and securing reservations at excellent eateries. Serving as the perfect travel ally, Tripadvisor operates in 49 markets and offers support in 28 different languages, making it accessible to a diverse array of travelers. This platform not only simplifies travel planning but also enriches the overall travel experience by connecting users with a wealth of information and resources.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Allfound No 
AxisRooms No 
BookLogic No 
Brand24 No 
Effective Tours No 
Fetch Review No 
GuestCompass No 
GuestRevu No 
ResEasy No 
ResNexus No 
Retamo No 
Reviews For Revenue No 
SABA Host No 
Surge Social No 
TXGB No 
Taplink No 
TrackAd No 
aarwinMEP No 
brandSuite No 
rezStream Cloud PMS No 

Integrations

Allfound Yes 
AxisRooms Yes 
BookLogic Yes 
Brand24 Yes 
Effective Tours Yes 
Fetch Review Yes 
GuestCompass Yes 
GuestRevu Yes 
ResEasy Yes 
ResNexus Yes 
Retamo Yes 
Reviews For Revenue Yes 
SABA Host Yes 
Surge Social Yes 
TXGB Yes 
Taplink Yes 
TrackAd Yes 
aarwinMEP Yes 
brandSuite Yes 
rezStream Cloud PMS Yes 

Pricing Details

$0.50/location/month
$0.50 to $3.00 per location per month plus usage
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Shout About Us

Founded

2012

Country

United States

Website

www.shoutaboutus.com

Vendor Details

Company Name

Tripadvisor

Founded

2000

Country

United States

Website

www.tripadvisor.com

Product Features

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label Yes 

Product Features

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management No 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis No 
Social Sharing Yes 
White Label No 

Alternatives

Alternatives

Booking.com Reviews

Booking.com

Booking Holdings
Agoda Reviews

Agoda

Booking Holdings
FlipKey Reviews

FlipKey

Tripadvisor