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Description

The Shortways Assistant is the digital adoption platform that supports employees who have to use dozens of applications on a daily basis! Shortways knows that your time is precious! Our Shortways Designer interface allows you to save time when creating, modifying and publishing your user documentation! The Shortways Assistant accompanies employees who are not familiar with the software with the help of its various aids: Interactive step-by-step instructions Contextual aids (first steps, user guides, training materials, business procedures, etc.)  News and new features push Contextual FAQ Support request Search bar Create and manage content independently Dashboard and statistics This way, your users :  Self-train and self-help in real time Take on changes and new features more quickly Are guided interactively, when they need it Adopt their software more quickly Thanks to Shortways, organisations digitalise training and reduce the number of support calls by a factor of 10.

Description

Engage with your users seamlessly inside your application. Simpo provides the capability to send automated notifications and in-app tutorials, allowing you to impart training and knowledge straight to your users without requiring any technical skills. It offers the autonomy and efficiency necessary to accomplish tasks swiftly. This user-friendly tool integrates smoothly with your existing software, enabling you to create, modify, and distribute information in mere minutes. You can push updates, knowledge, and surveys directly to users within the software they are already familiar with, precisely when they need it. No longer will you have to rely on them opening emails or remembering extensive training sessions. By automating the onboarding process with step-by-step guides, Simpo significantly cuts down on the time and resources needed to train both current and new users. Additionally, Simpo allows you to conduct surveys and assess NPS, giving you insights into user sentiment and allowing you to gather valuable feedback right from within the application. This ensures that you are always in tune with your users' needs and can make informed decisions based on their responses.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cegid Talentsoft Yes 
Confluence No 
Google Workspace No 
HelpDocs No 
Ivalua Yes 
Microsoft SharePoint No 
Oracle Fusion Cloud ERP Yes 
Oracle Fusion Cloud HCM Yes 
SAP Store Yes 
Sage X3 Yes 
Slack No 
Workday HCM Yes 

Integrations

Cegid Talentsoft No 
Confluence Yes 
Google Workspace Yes 
HelpDocs Yes 
Ivalua No 
Microsoft SharePoint Yes 
Oracle Fusion Cloud ERP No 
Oracle Fusion Cloud HCM No 
SAP Store No 
Sage X3 No 
Slack Yes 
Workday HCM No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Shortways

Founded

2011

Country

France

Website

shortways.com

Vendor Details

Company Name

Simpo

Founded

2015

Country

United States

Website

www.simpo.com

Product Features

Training

Academic / Education Yes 
Asynchronous Learning Yes 
Blended Learning Yes 
Built-In Course Authoring No 
Built-in LMS Yes 
Certification Management No 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning Yes 
Simulation No 
Synchronous Learning Yes 
Training Companies Yes 
eCommerce No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Journey Mapping Tools

Action Management Yes 
Attribution Modeling No 
Behavioral Analytics Yes 
Collaboration Yes 
Customer Profiles No 
Data Import / Export Yes 
Predictive Analytics No 
Surveys & Feedback Yes 
Templates Yes 

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation Yes 
In-App Training Yes 
Launch Management Yes 
Multi-Language Yes 
Self Service Tools Yes 
Surveys & Feedback Yes 
User Onboarding Yes 

NPS

Onboarding

Course Management No 
Document Management No 
E-Verify / I-9 Forms No 
Electronic Forms No 
Electronic Signature No 
Employee Handbook No 
Employee Portal No 
File Management No 
Job Description Management No 
Orientation Management No 
Self Service Portal No 
Task Management Yes 
Tax Forms No 
Training Management Yes 

Training

Academic / Education Yes 
Asynchronous Learning Yes 
Blended Learning Yes 
Built-In Course Authoring Yes 
Built-in LMS Yes 
Certification Management No 
Corporate / Business No 
Learner Portal No 
Mobile Learning Yes 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

Web Analytics

Campaign Management No 
Conversion Tracking No 
Form Analytics No 
Goal Tracking No 
Keyword Tracking No 
Multiple Site Management No 
Pageview Tracking No 
Referral Source Tracking No 
Site Search Tracking No 
Time on Site Tracking No 
User Interaction Tracking Yes 

Alternatives

Gyde Reviews

Gyde

DAI Labs

Alternatives