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Description
ShipWave serves as a comprehensive shipping intelligence solution designed specifically for ecommerce enterprises. It enables users to evaluate shipping rates from various carriers like USPS, UPS, FedEx, and DHL, while also offering discounted shipping labels and streamlining the purchasing and printing process for labels. Among its features are multi-carrier rate comparisons, access to commercial shipping rates, personalized tracking pages, a returns portal, and seamless integrations with platforms such as Shopify, Etsy, eBay, and WooCommerce. The platform also includes automated shipping claims, insightful shipping analytics, package presets, saved addresses, and the ability to print labels in bulk. Notably, ShipWave operates without monthly subscription fees or minimum-volume obligations, allowing businesses to pay solely for the labels they acquire. This flexibility makes it an appealing choice for ecommerce businesses of all sizes looking to optimize their shipping operations.
Description
For ecommerce retailers, shipment data only matters if it leads to the right customer or operational response. WISMOlabs brings order details, carrier activity, timing, customer context, and retailer-defined policies together before choosing what happens next. Depending on the situation, the platform can send or suppress an email or SMS update, change a branded tracking page, trigger a webhook, or route work into another system.
The result is more than package tracking. CX, support, and ecommerce operations teams receive live delivery visibility, exception handling, analytics, configurable communications, returns management, and delivery-aware review orchestration in one post-purchase platform.
Typical customers report 70-90% fewer "Where is my order?" inquiries. WISMOlabs fits brands processing roughly 500-20,000 or more monthly shipments and connects with Shopify, BigCommerce, WooCommerce, and Magento, as well as API-based and custom implementations.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Adobe Commerce
BigCommerce
Foursixty
Klaviyo
Magento
Salesforce
Shopify
Shopify Plus
WooCommerce
Integrations
Adobe Commerce
BigCommerce
Foursixty
Klaviyo
Magento
Salesforce
Shopify
Shopify Plus
WooCommerce
Pricing Details
Free; pay per label
Free Trial
Free Version
Pricing Details
$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Switch Labs
Founded
2024
Country
United States
Website
shipwave.app
Vendor Details
Company Name
WISMOlabs
Founded
2018
Country
United States
Website
wismolabs.com
Product Features
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
