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ease
features
design
support

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Description

Enhance productive dialogues with SharperAx’s innovative video-based role-play automation solution. This system encompasses four key aspects: finding, practicing, coaching, and managing. In the finding stage, Jennifer Jepson, a sales representative at UltraMobile, discovers a compelling narrative titled ‘how good is the average sales conversation’ to refine her skills. During the practice phase, she observes the guide story to understand the elements of a successful conversation, then rehearses it nine times before sharing her top rendition with Paul, her sales manager. As part of the coaching process, Paul reviews Jennifer’s narrative, provides constructive feedback, awards her a four-star rating, and officially approves her story, signaling the completion of her assignment. Lastly, in the managing phase, Keith, the Senior Vice President of Sales, monitors the coaching activities of his managers and conducts spot checks on the sales representatives' stories, including Jennifer’s, to ensure the sales team maintains a consistent message across all interactions. This comprehensive approach guarantees that every team member is equipped to engage effectively with clients.

Description

Help humans perform, not replace their jobs with AI/ML. Your Zenarate AI Coach platform helps you develop confident, top-performing agents that deliver industry-leading KPIs through conversation simulating. You can send us your high-impact role-plays in any format or use our role-play template. Smart, passionate professionals who put our Customers first every single day - and mean it! Our customers can attest to our ability to deliver light lift, fast stand-up, and immediate ROI. Before their first prospect or customer call, prepare confident new hire agents. Close any skill gaps and close tenured agent calls. Assign specific stories to address individual and team needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SharperAx

Founded

2013

Country

United States

Website

sharperax.com

Vendor Details

Company Name

Zenarate

Founded

2016

Country

United States

Website

www.zenarate.com/zenarate-ai-coach/

Product Features

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Product Features

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

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