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Average Ratings 0 Ratings
Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
Description
theGist enables you to cut through workplace distractions by providing tailored summaries for both Gmail and Slack. You can obtain summaries of Slack channels and threads either on demand or through a Daily Digest feature. With just a few clicks, you can declutter your inbox by receiving an actionable, categorized overview of your Gmail right from Slack. We ensure that your Gmail remains unchanged unless you choose to make alterations. Our AI efficiently reviews your unread emails and organizes them into easily understandable categories such as Promotions, Apps, Newsletters, and more, with a dedicated Priority category reserved for your most significant messages. Each email in this category is succinctly summarized, allowing for quick responses, archiving, and other actions. Meanwhile, in the other categories, you'll find a consolidated summary of emails, such as all communications from platforms like Twitter and Facebook under Social, which can be addressed with bulk actions like 'mark as read' to facilitate a swift clearance of less critical messages. The combination of personalized summaries and batch actions streamlines your communication management, ultimately enhancing your productivity.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
Yes
Slack
Yes
Asana
No
Google Cloud Platform
Yes
Jira
No
Microsoft Outlook
Yes
Yahoo! Mail
Yes
monday AI work platform
No
Integrations
Gmail
Yes
Slack
Yes
Asana
Yes
Google Cloud Platform
No
Jira
Yes
Microsoft Outlook
No
Yahoo! Mail
No
monday AI work platform
Yes
Pricing Details
$5 per month
Free Trial
Yes
Free Version
No
Pricing Details
$4.99 per user per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Vendor Details
Company Name
theGist
Website
www.thegist.ai/
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No