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Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
Description
WarmInbox assists both individuals and teams in enhancing their email deliverability by mimicking genuine human-like behaviors such as sending, opening, replying, clicking, and threading, which helps to gradually establish the sender's reputation and steer clear of spam folders.
Targeted at marketers, founders, sales professionals, and agencies, WarmInbox operates seamlessly in the background, progressively warming up email accounts with reliable and organic activity.
Prominent Features Include:
- Automated email warming from Monday to Friday
- Realistic interactions, including opens, clicks, replies, and threading
- A live dashboard to track deliverability metrics and inbox placement status
- Capability to support multiple inboxes and team members
- Ability to invite colleagues and manage everything through a single dashboard
- Secure setup options using app passwords or OAuth
- Flexibility to pause or discontinue campaigns as needed
- Clear pricing structure based on per-seat billing
Whether you're initiating a new domain or addressing issues related to poor deliverability, WarmInbox guarantees that your emails reach their intended destination—the inbox—providing peace of mind for all your communication needs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Gmail
GoHighLevel
Google Cloud Platform
Microsoft Outlook
Shopify
Slack
Yahoo! Mail
Integrations
Gmail
GoHighLevel
Google Cloud Platform
Microsoft Outlook
Shopify
Slack
Yahoo! Mail
Pricing Details
$5 per month
Free Trial
Free Version
Pricing Details
$15/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Vendor Details
Company Name
Offpista LTD
Founded
2013
Country
Israel
Website
offpista.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management