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Description
Handle customer support and communications directly through Slack, allowing you to send and receive emails, tweets, and direct messages seamlessly. Collaborate efficiently on shared email and Twitter accounts, such as support@your.domain, without the need to exchange passwords among team members.
SharedBox integrates effortlessly with your existing Twitter account and any email service you currently utilize while providing an @in.sharedbox.app email for easy setup and forwarding. Incoming Twitter mentions, direct messages, and emails sent to your connected accounts or in.sharedbox.app email are routed straight to your chosen Slack channel, enabling your team to review and respond at their convenience. Each account includes a dedicated support site for your users to submit and manage their support requests, along with a complimentary supportby.email subdomain; customization with your own domain is also available. There’s no need for any new installations or applications, as you can leverage a platform your team is already accustomed to—Slack. Plus, you have the flexibility to add multiple email addresses and Twitter accounts to your Slack workspace for enhanced communication. This setup streamlines customer interactions and improves overall team efficiency.
Description
Workmate is a smart scheduling assistant powered by AI that seamlessly integrates with your email and calendar applications to streamline the process of organizing meetings, resolving scheduling conflicts, and following up efficiently without the need for endless exchanges. By simply adding Workmate to your scheduling emails or linking your applications, it takes care of sharing availability, resolving conflicts, rescheduling, and sending confirmation messages via email, text, or Slack, all while allowing for customization regarding its appearance and communication style within your organization. This assistant is available around the clock and can be personalized with a domain-specific email address, detailed scheduling instructions, and automation preferences, ensuring it communicates in your unique voice, while also utilizing advanced AI technology alongside optional human oversight to enhance accuracy and reliability in more complicated situations. Ultimately, Workmate aims to make the scheduling experience smoother and more efficient for everyone involved.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
Yes
Google Workspace
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
Slack
Yes
Google Calendar
No
Google Meet
No
Microsoft Teams
No
X (Twitter)
Yes
Integrations
Gmail
Yes
Google Workspace
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
Slack
Yes
Google Calendar
Yes
Google Meet
Yes
Microsoft Teams
Yes
X (Twitter)
No
Pricing Details
$19.00/month
Free Trial
No
Free Version
Yes
Pricing Details
$45 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Everygood
Founded
2018
Country
Nigeria
Website
sharedbox.app
Vendor Details
Company Name
Workmate
Country
United States
Website
www.workmate.com
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
No
Response Management
Yes
Routing
No
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
Yes