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Average Ratings 0 Ratings
Description
At SMI, we provide innovative Retail IoT solutions that revolutionize traditional retail spaces into an interconnected and highly relevant omnichannel experience. Our aim is to assist retailers in achieving significant improvements in a connected landscape, encompassing everything from supply chain logistics to merchandising strategies and marketing initiatives. With our cloud-managed Wi-Fi and shopper location analytics, businesses can evaluate their performance based on crucial customer behavior metrics. The SMI mesh networking solution comprises all necessary elements, including a dedicated platform with a personalized portal for managing Wi-Fi services and insightful customer location analytics to assess how well stores attract and retain shoppers. By recognizing customers as soon as they enter the premises, retailers unlock opportunities for targeted communication throughout the shopper's journey, ultimately enhancing the overall buying experience with personalization and satisfaction. Such advancements not only boost engagement but also enable retailers to adapt more swiftly to consumer preferences in a rapidly evolving market.
Description
Shoppers entering retail spaces are seeking not just transactions, but also memorable experiences and moments of delight, such as the convenience of picking up or returning online orders in-store or catching a compelling discount from a sales associate on an item they've been eyeing. Yet, many retailers find themselves hindered by outdated point of sale (POS) systems that fail to support the modern, customer-focused capabilities required today. TCS OmniStoreTM emerges as a groundbreaking unified commerce platform that transforms the shopping experience by placing itself at the core of retail operations. This solution addresses the challenges faced by retailers burdened with a disjointed array of systems that cannot keep pace with changing consumer demands. It enables businesses to seamlessly orchestrate integrated multichannel customer journeys while rapidly developing new services and applications without the limitations of traditional channels. Furthermore, it allows customers to enjoy the freedom to checkout from any location within the store, ensuring that retail environments remain consistently engaging and interconnected, fostering unique micro-experiences that resonate with shoppers. Ultimately, TCS OmniStoreTM empowers retailers to elevate their customer interactions in a competitive marketplace.
API Access
Has API
API Access
Has API
Integrations
AODocs
Acquia Cloud Platform
Actifio
Adenza
Apigee
Aqua
BMC AMI Capacity and Cost
Boomi
CA Flowdock
Freshdesk
Integrations
AODocs
Acquia Cloud Platform
Actifio
Adenza
Apigee
Aqua
BMC AMI Capacity and Cost
Boomi
CA Flowdock
Freshdesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cyscom
Website
www.sharemyinsight.com
Vendor Details
Company Name
Tata Consultancy Services
Founded
1968
Country
India
Website
www.tcs.com/omnistore-unified-commerce-solution
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Product Features
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce