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ease
features
design
support

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Description

ServitiumCRM is a Modern Customer Service Platform that enables the Journey from Reactive to Proactive to Predictive Customer Service and Support, digitalizing end-to-end after-sales processes of organizations across industries and geographies.

Description

WinOps Cloud serves as an AI-powered enterprise operations platform that aims to digitally transform and integrate IT, HR, and business workflows into a cohesive automated ecosystem, thereby empowering organizations to optimize their operations, minimize manual tasks, and obtain real-time insights across various departments. This platform operates as a holistic operations suite, featuring specialized AI agents such as WinFlow for IT service automation, WinHRMS for human resource management, and WinERP for automating business processes, each tailored to address specific operational needs while maintaining seamless integration. By eliminating disjointed systems and reactive approaches, it employs intelligent automation to identify problems, oversee workflows, and uphold service-level agreements, guiding organizations towards more predictive and proactive operational practices. Furthermore, WinOps Cloud consolidates requests, data, and processes into a singular, unified environment, fostering connectivity among teams and systems while automating routine tasks and decision-making workflows, thus enhancing overall efficiency and collaboration within the organization. In doing so, it not only simplifies the management of various functions but also lays the groundwork for future innovations in enterprise operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alexa
Oracle E-Business Suite
WhatsApp

Integrations

Alexa
Oracle E-Business Suite
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Path Infotech

Country

India

Website

www.servitiumcrm.com

Vendor Details

Company Name

We Win Limited

Founded

1998

Country

India

Website

www.wewinlimited.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

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