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Description
ServiceTrac stands out as a premier provider of tools and resources aimed at assisting healthcare organizations in boosting occupancy rates through enhanced referral generation and reduced employee turnover. With a rich history spanning over 27 years and an impressive track record of more than 3.2 million completed surveys, they deliver a wide array of business solutions tailored to optimize healthcare operations. Their offerings encompass satisfaction research, marketing and customer engagement, compliance oversight, business intelligence services, and management of online reputation. A highlight of their services is the innovative reporting tool, Survey Admin, which empowers users to conduct in-depth analyses and derive actionable insights using intuitive filters. This user-friendly visual data representation simplifies result interpretation, thereby facilitating informed decision-making that enhances both patient care and stakeholder satisfaction. Catering to a broad spectrum of healthcare providers, ServiceTrac supports various sectors, including independent living, assisted living, skilled nursing, and low-income housing facilities, ensuring that all can benefit from their expertise. Their commitment to continuous improvement and client success has solidified their reputation as a trusted partner in the healthcare industry.
Description
Establish a robust foundation for achieving success through cohesive senior living management software. Streamline the operations of senior housing, enhance occupancy rates, and provide exceptional care, all within a single platform. Integrate property management, financial oversight, and business administration using all-encompassing software tailored for senior housing, resulting in heightened efficiency, cost reductions, and proactive resident services. Empower yourself to make quicker and more informed decisions while fostering growth in your communities through business intelligence tools crafted specifically for senior living providers. Elevate revenue and optimize occupancy with mobile-responsive marketing and leasing resources designed exclusively for those in the senior housing sector. Ensure the accuracy of health records, mitigate risks, and elevate resident satisfaction through a comprehensive electronic health record system specifically tailored for managing senior living facilities. Furthermore, Yardi Long Term Care assists nurses across Canada in saving valuable time with efficient charting and automated assessments, allowing them to concentrate more on enhancing the experience of residents. This holistic approach not only improves operational effectiveness but also fosters a more positive environment for both staff and residents alike.
API Access
Has API
No
API Access
Has API
No
Integrations
Eldermark
Yes
Intelligent Pharmacy Software
No
eMenuCHOICE
No
Integrations
Eldermark
No
Intelligent Pharmacy Software
Yes
eMenuCHOICE
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
ServiceTrac
Founded
1996
Country
United States
Website
servicetrac.com
Vendor Details
Company Name
Yardi Systems
Founded
1982
Country
United States
Website
www.yardi.com/products/senior-living-software-suite/
Product Features
Assisted Living
Admissions Management
No
Billing & Invoicing
No
Building Maintenance
No
Care Planning
No
Event / Activities Planning
No
Incident Management
No
Marketing / Lead Management
No
Meal / Nutrition Management
No
Medical Records
No
Medication Tracking
No
New Resident Assessment
No
Resident Info Management
No
Scheduling
No
Staff Management
No
Work Order Management
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Assisted Living
Admissions Management
Yes
Billing & Invoicing
Yes
Building Maintenance
Yes
Care Planning
Yes
Event / Activities Planning
No
Incident Management
Yes
Marketing / Lead Management
No
Meal / Nutrition Management
No
Medical Records
Yes
Medication Tracking
Yes
New Resident Assessment
Yes
Resident Info Management
Yes
Scheduling
No
Staff Management
Yes
Work Order Management
Yes
Long Term Care
Claims Management
No
Clinical Care
Yes
EHR
Yes
Electronic Health Record
Yes
For Home Care Providers
No
For Nursing Homes
No
Geriatric Care
No
MDS Review
Yes
Patient Records
Yes
Staff Scheduling
No
