Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The ServiceGuru Kiosk collects feedback from customers at the point of interaction. This makes it easy to gather valuable and actionable feedback about your staff. You can measure the positive, neutral, and negative aspects that impact your business. Get actionable feedback from your customers about their experience. It's easy to set up and you can be up in no time. We do all the work! Customers can opt-in to receive special offers and marketing campaigns. Find out who your top performers and who needs more training. Multi-location comparison reports available. Reviews are kept private and offline until you make them public.
Description
Effectively monitor and assess customer inquiries and user feedback with Traggr. This platform provides your team with a centralized way to track and evaluate all types of customer interactions and insights, ensuring that the priorities for your business and products are always transparent and well-defined. Streamline your feedback flow and enable thorough analysis. Welcome to an easy-to-use tool designed for gathering and assessing customer inquiries and feedback throughout your organization. Consolidate inquiries in one place. Gather customer feedback, feature requests, and bug reports from various channels in a unified manner using Traggr. Evaluate feedback to discern priorities by identifying common and significant requests, regardless of the channels through which they came. Every team member has the ability to access the system and can either submit new requests or cast votes based on customer discussions, fostering collaboration across departments. As a result, you build a comprehensive database that you can refer to at any time. This ensures that your team remains aligned and informed about customer needs.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99.00/month/user
$249 startup then $99 per month includes iPad kiosk setup and training
Free Trial
No
Free Version
No
Pricing Details
$3.50 per user, per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ServiceGuru
Country
United States
Website
www.serviceguru.com
Vendor Details
Company Name
product kitchen
Founded
2019
Country
Germany
Website
www.traggr.com
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
No
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
No