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Average Ratings 0 Ratings
Description
The ServiceGuru Kiosk collects feedback from customers at the point of interaction. This makes it easy to gather valuable and actionable feedback about your staff. You can measure the positive, neutral, and negative aspects that impact your business. Get actionable feedback from your customers about their experience. It's easy to set up and you can be up in no time. We do all the work! Customers can opt-in to receive special offers and marketing campaigns. Find out who your top performers and who needs more training. Multi-location comparison reports available. Reviews are kept private and offline until you make them public.
Description
The Feedback Revolution is here to transform how you understand client perceptions. Are you eager to learn what your clients are saying? Keep track of their insights by utilizing qrite to maintain control. Transform feedback into actionable data and always ensure you are asking the most pertinent questions at the ideal moments! Customers can easily access a unique QR code found on packaging, stickers, or in designated areas. Upon scanning, they’re directed to a tailored survey with questions specifically designed for them, as well as for the product or service and the location in question. Instantaneously, the feedback provided is accessible through your online dashboard. By enhancing customer satisfaction surveys, you can create the perfect questionnaires that connect inquiries to the specific place, product or service, and timing, ensuring your surveys are always pertinent. Additionally, you can effortlessly modify complete surveys at any time without needing to reprint any QR codes—it's entirely in your hands. This system provides you with rich, real-time data, as the dashboard not only displays individual feedback but also emphasizes actionable insights and key statistics for each survey, allowing for a comprehensive understanding of customer sentiments. This innovative approach empowers businesses to continuously adapt and improve their offerings based on real-time customer input.
API Access
Has API
API Access
Has API
Integrations
Shopify
Pricing Details
$99.00/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ServiceGuru
Country
United States
Website
www.serviceguru.com
Vendor Details
Company Name
qrite
Founded
2017
Country
Netherlands
Website
www.qrite.com
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Kiosk
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management