Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The ServiceGuru Kiosk collects feedback from customers at the point of interaction. This makes it easy to gather valuable and actionable feedback about your staff. You can measure the positive, neutral, and negative aspects that impact your business. Get actionable feedback from your customers about their experience. It's easy to set up and you can be up in no time. We do all the work! Customers can opt-in to receive special offers and marketing campaigns. Find out who your top performers and who needs more training. Multi-location comparison reports available. Reviews are kept private and offline until you make them public.
Description
No user tracking is implemented! Our privacy policy and fortified product are designed to excel in ensuring the confidentiality of users' online activities. The deployment process is quick and straightforward. The default interface restricts access to just the web or a specific web application. Multiple machines can be efficiently mapped and managed, allowing users to update a homepage across hundreds of terminals using our configuration tool. The browser and system are automatically updated to provide optimal web standards and maximum security. We are committed to supporting your machines for the long term. Webconverger is an open-source initiative, where all modifications are visible, maintain their integrity, and are generously licensed. Additionally, we embrace open standards to reduce dependency on specific vendors. A dedicated team is employed to ensure your Webconverger installations remain effortlessly and reliably updated with the latest verified security patches and Firefox enhancements. While we offer private email support, we encourage users to contribute to the mailing list to assist others in the community. This collaborative approach not only enhances user experience but also fosters a supportive environment.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99.00/month/user
$249 startup then $99 per month includes iPad kiosk setup and training
Free Trial
No
Free Version
No
Pricing Details
$100.00/year
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ServiceGuru
Country
United States
Website
www.serviceguru.com
Vendor Details
Company Name
Webconverger
Website
webconverger.com
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
No
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
Yes
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No