Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The ServiceGuru Kiosk collects feedback from customers at the point of interaction. This makes it easy to gather valuable and actionable feedback about your staff. You can measure the positive, neutral, and negative aspects that impact your business. Get actionable feedback from your customers about their experience. It's easy to set up and you can be up in no time. We do all the work! Customers can opt-in to receive special offers and marketing campaigns. Find out who your top performers and who needs more training. Multi-location comparison reports available. Reviews are kept private and offline until you make them public.

Description

Maintain awareness of everyone present in your facility at all times while collecting feedback from visitors during their checkout process. After their visit, automatically solicit online reviews from family members and guests to enhance your reputation. Streamline your screening procedures with our integrated thermometer and tailored screening questionnaires. Keep all visitors, vendors, and staff informed by displaying crucial updates in a timely manner. Management receives immediate notifications via email or SMS, enabling swift and effective resolution of any issues before they escalate. Happy visitors can share their feedback and ratings, contributing to your facility's reputation. In a landscape where online reviews hold significant weight, it is essential for your facility to differentiate itself. Our innovative technology transforms your satisfied clients into enthusiastic promoters, ensuring you gain a competitive edge in the market. With these tools in place, your facility can foster a more engaged community while improving its overall image.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$99.00/month/user
$249 startup then $99 per month includes iPad kiosk setup and training
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ServiceGuru

Country

United States

Website

www.serviceguru.com

Vendor Details

Company Name

TouchPoint

Founded

2018

Country

United States

Website

www.touchpointhc.com/kiosk

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen Yes 
Usage Reporting Yes 
Virtual Keyboard Yes 
Wireless Internet Access No 

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Alternatives

IntouchCX™ Platform Reviews

IntouchCX™ Platform

Intouch Insight

Alternatives

IntouchSurvey® Reviews

IntouchSurvey®

Intouch Insight
GetFeedback Reviews

GetFeedback

SurveyMonkey
Ask Inline Reviews

Ask Inline

Ask inline
Elo Reviews

Elo

Elo Touch Solutions