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Description
Boost your revenue and profits while streamlining your operations. Elevate customer engagement and gain invaluable insights into your brand with ServiceCheck's advanced engagement tools. Deliver an outstanding omni-channel service experience to your clients, all while enhancing efficiency and safeguarding your brand's integrity. Transform your contact center’s performance with our intuitive software, designed for seamless configuration to address both brand-wide and local requirements. Modern customers demand service availability on their terms, around the clock, and our expert support team has been delivering 24/7 solutions for nearly three decades. It's crucial to provide your customers with comprehensive omni-channel service options; we deliver a cohesive experience across all platforms, including web, mobile, digital, phone, email, and social media. Allow your customers the freedom to choose their service method. With our top-tier web solutions and in-depth brand insights, our dedicated team will work to enhance your self-service capabilities, ensuring your clients receive the support they need, whenever they need it. By prioritizing customer autonomy, we help foster loyalty and satisfaction in an increasingly competitive landscape.
Description
eBSEG Digital Banking Solution offers a secure, rich UX application that provides a world-class banking and payment experience for your customers via mobile banking and internet banking. eBSEG omnichannel solution integrates seamlessly with your Back-end. eBSEG Digital Banking Solution offers a complete suite of the most recent banking services that allows banks to deliver banking services to customers anywhere, anytime.
The Digital Banking OmniChannel Portal can be used on the following channels
- Internet Banking (Desktop).
- Mobile Banking
Tablet Banking
Chat Bot Banking (Text & Voice).
Digital Bank Marketing
- Apple Watch Banking
- Business Banking Omnichannel
- Facebook Banking
- ATM / Kiosk Banking
Call Center Banking
eBranch Banking
- Messaging Banking
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ServiceCheck
Website
www.servicecheck.net/public/
Vendor Details
Company Name
eBSEG
Founded
2000
Country
Canada
Website
www.ebseg.com/Digital-Banking.html
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Mobile Banking
Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking
Online Banking
Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring